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Sheraton Overland Park Hotel at the Convention Center
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Reviews (719)
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Reviewed May 29, 2013

This hotel is a very nice place to stay. The front desk people and all the help were so nice and helpful. I would definitly stay here again. Pool area was good. Only downside was no complimentary breakfast.

  • Stayed: May 2013, traveled with family
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Thank lucylin07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BruceBoettcher, General Manager at Sheraton Overland Park Hotel at the Convention Center, responded to this reviewResponded May 31, 2013

Greetings from the Sheraton Overland Park Hotel. I wanted to personally thank you for taking the time to give us your feedback on Tripadvisor. The operations team reviews all comments from our customers daily looking for ways to improve your next experience. It was nice to read you enjoyed the hotel amenities but the comments about the staff was even nicer. They work very hard trying to exceed everyone’s expectations. Your next visit I recommend booking a club level room. It includes many additional amenities i.e. breakfast, evening snacks, key access to the club lounge and floor, etc.
We look forward to seeing you at Sheraton Overland Park soon.
Safe Travels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 20, 2013

I've stayed at a couple Sheratons now and this one is very good. Great clean and modern facilities. We paid $5 and got a corner room. I found out later that there were "club" rooms that had a few more amenities including continental breakfast and a club lounge. I'm not sure what the rooms were like and the website was not very descriptive on those. So I'm unsure if its worth the upgrade for $20ish dollars. Breakfast should be standard in this hotel but was not unless you were i a club room.
I get that this area is corporate in nature so the little up charges for things is more common. Just a heads up.

overall great pool and patio area. managers reception and very solid rooms. I'd stay again and try the club rooms.

Room Tip: spring for the Deluxe king, its worth the extra few dollars
  • Stayed: May 2013, traveled as a couple
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Thank coffii_howz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BruceBoettcher, General Manager at Sheraton Overland Park Hotel at the Convention Center, responded to this reviewResponded May 27, 2013

Hello from the Sheraton Overland Park Hotel. Thank you for sharing your comments about our hotel. I was glad to read you felt it clean and modern. The Deluxe rooms are all corner rooms and a little larger with views in two directions. Our Sheraton Club Floor rooms have additional amenities to include breakfast, snacks, cold soft drink beverages, happy hour food, and soft drinks. You might want to try this the next time you are in town.
Thanks and Safe Travels.

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Reviewed May 12, 2013

When traveling thru this area, this hotel is hard to beat for the price. Located in a great and upscale area of Overland Park, the hotel towers above everything else. From the lobby to the hallways to the rooms, it is truly 5 stars all the way. Clean, updated, modern rooms with nice views in every direction. Nice pool area located indoors and warm. Very nice gym. Very decent price for a hotel of the calibur. Hard not to recommend.

  • Stayed: May 2013, traveled as a couple
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2  Thank Larry8241
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BruceBoettcher, General Manager at Sheraton Overland Park Hotel at the Convention Center, responded to this reviewResponded May 13, 2013

Hello from the Sheraton Overland Park Hotel. We want to thank you for taking the time to share your feedback about your recent visit. It’s great to hear you enjoy the hotel, location, and services. Thanks for recommending us to others and we truly appreciate your loyalty.
Hope to see you soon at Sheraton.
Safe Travels

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Reviewed May 7, 2013

Travelling with an 8 year old. We chose the Sheraton Overland Park specifically because it has an indoor pool. The pool was fantastic. During the afternoon there were many other kids, so our daughter had a blast swimming for several hours. The hot tub was a bonus. Beyond the pool: great bar & restaurant (Quinoa based appetizer and dinner on the menu was a nice alternative), cafe in lobby serves Starbucks coffee until 2pm, really fast elevators - you never had to wait more than a few seconds, and the nicest, friendliest staff I've ever encountered. Regarding the review below complaining about slamming doors - we noticed a sign at the elevators informing guests that after 10pm was "quiet time" - guests were expected to be considerate by not making a lot of noise in their rooms. This could be a response to the review, and was appreciated. Our room was indeed quiet, clean, and spacious.

Our only wish would have been for a small refrigerator in the room.

Room Tip: We paid a little more and got a mini suite. Well worth it.
  • Stayed: May 2013, traveled with family
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1  Thank Bicycle_Rider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BruceBoettcher, General Manager at Sheraton Overland Park Hotel at the Convention Center, responded to this reviewResponded May 8, 2013

Good Morning from the Sheraton Overland Park Hotel. Thank you for taking the time to give us your feedback as this is the only way we can continue to try and adjust our services and product to exceed our customers expectations. It’s great to read that you enjoyed the hotel and facilities. Our weekends do offer challenges with all the different groups and we are working hard to have adequate supplies, extra service staff, and the challenge of having our customers help us with being considerate of quite times. We will never give up on trying to improve for everyone.
Thanks again for your comments as we will review these today.
Hope to see you soon at Sheraton.
Safe Travels

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Reviewed April 25, 2013

I stayed here for a convention in April and was pleasantly surprised at what a beautiful property it was. The hotel was very modern, clean and has been well taken care of. It is in a great location. Close to restaurants and shopping. The staff was very nice, and went out of there way to accommodate requests. I stayed in a standard room with a king size bed, and it had all the standard ammenities, as well as a nice seating area. I also ate breakfast in the restaurant and they had a great buffett with a lot of fresh fruit and choices. The staff did recommend we check out the Plaza shopping area and dinner at JAck Stack's BBQ. The Plaza shopping area was great, and JAck Stack's is some of the best BBQ I have ever had. Overall a great stay!

  • Stayed: April 2013, traveled on business
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Thank carriembrandt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BruceBoettcher, General Manager at Sheraton Overland Park Hotel at the Convention Center, responded to this reviewResponded April 26, 2013

Good Morning from the Sheraton Overland Park Hotel. I just read your comments and you made my day. It’s great to start the day reading about how much you enjoyed your stay at our hotel. We are always trying to improve our product and service. Thanks for sharing your feedback and we look forward to your next Sheraton visit.
Safe Travels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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