We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good stay but no recycle bins”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hilton Garden Inn Overland Park
Ranked #4 of 37 Hotels in Overland Park
Certificate of Excellence
Wichita, United States
1 review
“Good stay but no recycle bins”
Reviewed September 5, 2013

Stay was good but there are no recycle bins in the hotel. This is 2013 isn't?? Overall my family was very satisfied with the hotel. Great location, close to the highway, restaurants and shopping. We went all over KC from Legends to Worlds of Fun and the commute was fast. Please note, there is construction in downtown KC as of Sept. 2013.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Manuel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek S, General Manager at Hilton Garden Inn Overland Park, responded to this review, September 10, 2013
Hello Manuel -

Thank you for your feed back about our recycling program. I wanted to let you know that we do have a large container out back and my staff goes through all trash and seperates it as it is disposed of. We do not have one in the rooms or lobby but wanted to assure you that we do have a program here at the hotel! Hope you have a great day andf hope to see you back here soon!

Derek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

519 reviews from our community

Traveler rating
    269
    161
    45
    34
    10
See reviews for
177
94
21
185
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Bellevue, NE
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed September 3, 2013

We've stayed here many times and it's always a good experience and a good value. The room is clean, air conditioning works WELL, bed and pillows are very comfortable which is important to us! Staff is friendly and hotel is peaceful and quiet. Breakfast is $10 for cooked to order omelet, bacon, sausage, fruits, rolls. It's a good value. There is a small amenities shop at the front desk but it is sparse. (A coke and a roll of mentos) There is a nice indoor pool (I'd prefer to have indoor/outdoor). The hot tub is clean but usually way too HOT. There is a small fitness center adjacent to the pool. All in all it's a great place to stay and offers us a home-base for a fun Kansas City getaway.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JJKaip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek S, General Manager at Hilton Garden Inn Overland Park, responded to this review, September 10, 2013
Hello JJ!

Thank you for all of the kind words about our hotel and staff! We certainly appreciate your business and hope to see you back here soon!

Derek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
jefferson city, United States
1 review
Reviewed August 27, 2013

This hotel offered everything I needed to make my stay very comfortable. The staff were very helpful and friendly. The conference room smelt fresh and was not like an ice box. It seems to be a common fault in a lot of hotels to have the rooms so cold that you spend your whole time there trying to stay warm. There were comments from other members in our business group that the room was perfect. I would recommend this hotel to others.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Diana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek S, General Manager at Hilton Garden Inn Overland Park, responded to this review, August 29, 2013
Hello Diana!

Thank you for your wonderful feedback on our meeting rooms.....we certainly appreciate it! Hope to see you back here soon and have a great day!

Derek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wichita, Kansas
1 review
Reviewed August 26, 2013

Entering our room there was a strong odor, like cigarette smoke, changed rooms. The bedding did not appear to be very clean. My husband ordered room service and they sent the wrong food. The lady at the front desk appeared to be more interested in talking to her coworker than greeting or speaking to guests. This is the second time we had a not so good experience with Hilton Hotels over the past 2 months. We stayed at the Hilton in Albuquerque, the window was leaking so bad during a rain storm we had to pad and change the towels througout the night collecting the rain in the room. We called the front desk, they sent security with additional towels, they were booked full and could not offer us another room. Will no longer stay at any Hilton Hotel.

Stayed August 2013, traveled with family
Helpful?
Thank L B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek S, General Manager at Hilton Garden Inn Overland Park, responded to this review, August 27, 2013
LB -

I want to start by apologizing for the many problems you had during your stay with us. We guarantee 100% satisfaction to all of our guests and clearly you di not receive this. I hope you would give us one more chance to prove better service to you.....

Derek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Overland Park, KS, United States
2 reviews
Reviewed August 26, 2013

This is the place to stay if you are looking to stay in a Very good hotel at a good price. The Staff was very accommodating, Rooms were very clean and quiet. Which is essential for me. This Hilton Hotel is also located near many restaurant and shopping areas.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank James A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek S, General Manager at Hilton Garden Inn Overland Park, responded to this review, August 27, 2013
Hello James!

Thanks for the wonderful words about our hotel and glad you enjoyed your stay with us! Have a great day and hope to see you back here soon!

Derek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, United States
1 review
Reviewed August 15, 2013

Very friendly and courteous service. Clean rooms and great price value. We only stayed one night but would definately consider staying again. Very convenient to shopping and restaurants. Great location!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Luann N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek S, General Manager at Hilton Garden Inn Overland Park, responded to this review, August 17, 2013
Hello Luann!

Thanks for the great feedback on our hotel! Thanks for your business and we hope to see you back soon! Have a great day!

Derek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed August 6, 2013

Traveling with group and kids for sports. Very accomodating staff, rooms clean, hotel very clean. Great price, great quality, great customer service. Manager went above and beyond to make sure all kids taken care of. Excellent care and staff.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek S, General Manager at Hilton Garden Inn Overland Park, responded to this review, August 7, 2013
Good Morning!

Thanks for the great feedback about our hotel and staff! Hope to see you back here soon! Have a great day!

Derek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Overland Park hotels
0.2 mi away
Sheraton Overland Park Hotel at the Convention Center
0.5 mi away
Hyatt Place Overland Park/Convention Center
4.3 mi away
Holiday Inn Hotel & Suites Overland Park West
Show Prices
Show Prices
Show Prices
1.2 mi away
Homewood Suites by Hilton Kansas City/Overland Park
0.9 mi away
Hampton Inn Kansas City/Overland Park
0.9 mi away
Embassy Suites by Hilton Kansas City-Overland Park
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Overland Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Overland Park

Property: Hilton Garden Inn Overland Park
Address: 5800 College Blvd, Overland Park, KS 66211-1660
Phone Number:
Location: United States > Kansas > Overland Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Overland Park
#5 Business Hotel in Overland Park
#7 Family Hotel in Overland Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Overland Park 3*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton Hotels Direct, Expedia, Hotwire, Travelocity, Priceline, getaroom.com, HotelQuickly and HRS so you can book your Hilton Garden Inn Overland Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Overland Park Hotel Overland Park
Hilton Overland Park
Overland Park Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing