We have stayed in Courtyard Hotels in many different cities over the country and this one would rank in the bottom third. It is old and appears to be an early version of "Courtyards" or a purchase of another company's facility. The price was a selling point for our stay, however we will not return. We had two issues with the room the first night - 1) the mattress pad would "bunch" up and create very noticeable lumps in the bed, 2) the toilet seat would not stay in a vertical position. The next morning we asked for these to be adjusted. The toilet seat was not fixed - it appeared that a new seat had been put on the old toilet and the new design could not be adjusted to fit the old toilet. I did find a way to keep the seat vertical - a towel draped over the tank onto the seat worked every time. The mattress pad was replaced with a much smaller pad - probably a queen size. It did not bunch as it was quite taught, however it was 6 - 8 inches from each side of the bed and this created a defined edge that was noticeable. We accepted this solution and tried to stay off that area.
There were other items that seemed to be different from other Courtyard locations. No in room refrigerator, coffee pot and cups were placed on the desk - which was the furthest location from the sink - and the mirror was located behind the TV.
The staff was friendly, the location was perfect for Convention Center participants, and the room was efficiently heated/cooled.
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- Also Known As:
- Courtyard Overland Park
- Overland Park Marriott
- Overland Park Courtyard