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All reviews chase suites full kitchen suite hotel living room home away from home an extended stay maintenance issues long term stay convention center a king size bed waffles kansas city front desk staff great place to stay happy hour overland park area fireplace
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Reviewed August 27, 2018

Staff was great, rooms clean, very dated. Several of the electrical outlets were worn and would not accept phone charger plugs. Due to this issues I used an obscure plug next to the bed. I left it in the room upon checkout. Staff was very helpful and even assisted in recovering a phone charger that was left in the room.

Date of stay: August 2018
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank GERALD H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General-Manager-921, General Manager at Cloverleaf Suites Kansas City, responded to this reviewResponded August 29, 2018

Thank you for the feedback Gerald. We are changing all the outlets during our renovation and that will include some USB outlets as well. Glad you got your charger back!

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Reviewed August 22, 2018

The rooms and kitchen were very clean. Loved the brand of the personal soaps, shampoo and lotions. Could have had a little more basic cooking and cleaning items in the kitchen but we made do. Again we appreciated the friendly staff.

Date of stay: August 2018
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank Joy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General-Manager-921, General Manager at Cloverleaf Suites Kansas City, responded to this reviewResponded August 29, 2018

Thank you Joy! With our renovation we have new cooking items going into all the suites. Thank you for the comments about our staff.

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Reviewed August 17, 2018

The room was very clean and quiet even though we were right next to the pool. The grounds were nicely landscaped. The pool was GREAT. Shirley, the front desk clerk was so friendly and made us feel very welcome. So, those are the good things. Now for the bad. The coffee at the breakfast buffet was like drinking light brown hot water. I ended up going back to our room to make some "real" coffee. Breakfast was OK - a step up from some continental breakfasts but not much to brag about. The worst thing is that our room wasn't completely furnished. I looked at pictures of comparable suites at Cloverleaf Suites Overland Park and there was a work table/desk and nice office chair in the picture. Our room had only a couch in the living room area. Made it almost impossible to have conversation since we were forced to sit side by side on one couch. We set the laptop up on the breakfast bar but had to sit on backless stools to use it. Again not comfortable. What was missing was a desk/workstation and at least another chair to sit in. Housekeeping didn't come in until after 4:00 on the first day and not at all on the second day.Would I stay here again? Not sure since there are so many other similar options in the area.

Room tip: We did request a room on the front side of the building away from the back where the expressway runs.
Date of stay: August 2018
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank Monica M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General-Manager-921, General Manager at Cloverleaf Suites Kansas City, responded to this reviewResponded August 29, 2018

Thank you for your review Monica. We are in the middle of a complete renovation so we should solve most of the issues you mentioned. There will be bar stools with backs and a stuffed chair in the suite. Breakfast, is a tricky one, we try and add new things and our feedback from most guests is to go back to what was there to begin with. Not sure on what happened with coffee, we get comments from it is too strong to it is too weak, we try and make it consistently so it is the same.for each pot. Sorry it did not meet your expectations.
I hope you give us another try to see the changes we have made.

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Reviewed August 15, 2018

This was supposed to be a quiet staycation for me. It was exactly that. Could have a couple more options for breakfast but still great hot meal. Full kitchen could have included a small bottle of dishsoap.

Date of stay: August 2018
Trip type: Traveled solo
Review collected in partnership with this hotel
Thank kristinamitchem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General-Manager-921, General Manager at Cloverleaf Suites Kansas City, responded to this reviewResponded August 29, 2018

Thank you for your review. We tried to put a small container of dish soap in the suites and it kept getting used in the dishwasher! So we had to stop doing that just to save on the time and effort to clean up the suds. Glad you enjoyed your stay.

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Reviewed August 7, 2018

Nice facilities but does show its age. My grandsons feet had dirt smudges from crawling on the carpet. Another negative was cleaning staff came as early as 9am to clean on a weekend, we understand they have a job to get done but we felt rushed. But I'm still giving it a good rating because the front desk people were wonderful.

Date of stay: August 2018
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank grandma5878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General-Manager-921, General Manager at Cloverleaf Suites Kansas City, responded to this reviewResponded August 11, 2018

Thank you for your review. We will review when we go to clean suites on the weekends. We usually start with vacant suites or suites that have checked out. We certainly don't want to rush our guests. I will have housekeeping review your suite and see if the carpet needs to be cleaned and make sure that happens. Thank you for the nice words about our staff, we do try and make everyone feel welcome!

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