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“ROACH MOTEL!!!”

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Ramada Overland Park
Ranked #34 of 37 Hotels in Overland Park
Reviewed October 30, 2013

Roaches!!! Holes In Sheets! Filthy!!! This Place Should Be Condemned!!! And The Entire Place Smelled Of Smoke!

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Kerry O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil_Detrixhe, General Manager at Ramada Overland Park, responded to this reviewResponded November 11, 2013

Thank you for your feedback. When such issues are reported to us, we call immediately for emergency treatment. Ramada Hotel, Overland Park, Kansas is a busy hotel with nearly 3,000 guests every month.

Staff at Ramada knows how important it is to treat each customer as the most important customer independently.

As a Hotel we are inspected on a routine basis by Federal, State, County and City agencies. Also, the Hotel has on a bi-weekly basis and on emergency basis a licensed pest control company to take care of any related issues. Even some of the best of Hotels has issues with insects.

Your comments are seriously taken. Thank You.

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729 - 735 of 969 reviews

Reviewed October 29, 2013

Hotel was accommodating for a family with children. The beds had hair all over the sheets, pillows, and comforter as well as the bathroom tub. TV picture was poor.

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Ramada
Thank Rachel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil_Detrixhe, Director of Sales at Ramada Overland Park, responded to this reviewResponded November 1, 2013

Thank you for your comment about Ramada being an accommodating place for children.

Ramada is popular location for children. Children love the large courtyard domed area that has a large indoor heated swimming pool, indoor badminton court, pool table and air-hockey table as well as arcade games.

I sincerely apologize for the condition of the room. There is no excuse. Corrections are being implemented regarding such.

Thank You for staying at Ramada.

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Reviewed October 25, 2013

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Ramada
Thank Jeffrey R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Phil_Detrixhe, Director of Sales at Ramada Overland Park, responded to this reviewResponded October 28, 2013

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Reviewed October 22, 2013

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Ramada
Thank Ryan A
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Phil_Detrixhe, Director of Sales at Ramada Overland Park, responded to this reviewResponded October 24, 2013

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Reviewed October 20, 2013

Rooms were dark and not very welcoming. Towels were stained and looked dirty. Plants were not taken care of and looked dead, leaves all over the floors. Pool needs to open earlier and also need more lighting in the pool area at night. Needless to say this stay at the Ramada Inn in Overland Park, Ks will definitely make me think twice before staying at another one.

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Ramada
Thank Krista N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil_Detrixhe, Director of Sales at Ramada Overland Park, responded to this reviewResponded October 21, 2013

I appreciate your comment. In the Double rooms there are 3 lamps and in the King rooms there are 4 lamps. As a standard operating procedure Housekeeping leaves the curtains open for the new guest so that when a new guest enters the room for the first time lighting from the outside would come in. I have instructed maintenance to check the lights in the rooms to make sure there is a proper amount of light bulbs in each lamp.

I understand your concern about the hours for Ramada's recreational area with the large indoor heated swimming pool (7ft deep), indoor badminton court, pool table, air-hockey table, and arcade games.

The reason we maintain the hours of 10 am. to 10 pm is because it is so popular for youth and adults, we need to have it so residences that have rooms near the recreational area can retire to their rooms to sleep at a normal hour and if they want to sleep in a little later in the morning they can without outside disturbances.

Regarding any issues with towels it is important that they be of the upmost quality possible for personal use. Ramada just recently replenished its inventory with new towels. We ask guest to contact front desk regarding to make the change of towels.

The plants, palm trees and regular leaf tress around the large enclosed Courtyard are real and they do shed leaves. It does pose an issue to keep them picked up. I'll address this with the General Manager.

Thank You for your comments and stay at Ramada Hotel, Overland Park, Kansas.

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Reviewed October 16, 2013

Was very unhappy of location and room was very small and not very clean. Pictures on internet are much different than what room looked like.

  • Stayed: October 2013, traveled as a couple
    • Value
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Review collected in partnership with Ramada
Thank Rosa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil_Detrixhe, Director of Sales at Ramada Overland Park, responded to this reviewResponded October 18, 2013

I understand if the location was not right for you. If you have meetings or events to attend to in the far Northeast part of Kansas City, Missouri and South Kansas City, Missouri Ramada in Overland Park can be a longer travel time to get to.

Ramada Hotel is centrally located with a slight west position and south setting in the Kansas City Metropolitan area. Ramada Hotel, Overland Park, is located on at the intersection of Shawnee Mission Parkway, (56 Highway), and Metcalf (69 Highway which merges automatically into I-635 to which merges into I-20 to Kansas City International Airport. I-13 Highway is within 3 to 4 minutes from Ramada. Ramada is about 20 minutes to the Truman Sports Complex, with the Kansas City Chiefs and K.C. Royals Baseball, Ramada is about 15 minutes from Sporting Kansas City soccer stadium and NASCAR Kansas Speekway. Ramada is about 12 to 13 minutes from the Famous Country Club Plaza. Ramada is about 10 to 12 minutes from downtown Kansas City Sprint Event Center.

Ramada rooms are all the same size except the Executive Rooms. The rooms accommodate either 2 Double beds or King bed with either a desk, or occasional table, and a 36 inch by 50 inch cabinet for the TV and dresser. There is either a nice sofa sleeper and/or 2 soft cushion chairs for relaxing in addition to a desk chair.

I appreciate your concern about cleanliness and I assure even with over 3,000 guest per month housekeeping needs to be more attentive. We will address that in our next staff meeting. Again, Thank you.

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Reviewed October 16, 2013

  • Stayed: October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Ramada
Thank Natalie R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Phil_Detrixhe, Director of Sales at Ramada Overland Park, responded to this reviewResponded October 17, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ramada Overland Park

Address: 7240 Shawnee Mission Pkwy, Overland Park, KS 66202-3187 (Formerly Holiday Inn)
Phone Number:
Location: United States > Kansas > Overland Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 37 Hotels in Overland Park
Price Range: $69 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Overland Park 3*
Number of rooms: 151
Official Description (provided by the hotel):
At Ramada Overland Park...We are only 9 miles to Downtown Kansas City, 7 miles to Overland Park Convention Center and 12 miles to Kansas Speedway.We have a Free Complimentary Breakfast, Free Wifi, Free Parking,a large indoor swimming pool and hot tub,sports court and game area. We have banquet rooms for up to 200 people. So whether you are traveling with a sports team, bus tour, or business we have something for everyone ... more   less 
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Also Known As:
Ramada Inn Overland Park Hotel Overland Park

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