I've visited this restaurant 3 times now. Last visit was the last.
Service has always been bad, but the first 2 times I came the food was great and I would still come simply for that reason.
Unfortunately, the food ranged from ok to awful on my final visit, and that's it for me. So sad.
The vegetable pancake was great in visit 2, not good for visit 3.
Tried a 3 new items for visit 3, one ok ( kim chee stew with a few extremely fatty pieces of pork - mainly fat), one we sent back because the fish was rubbery and shredded in a thick grey stew (and we were still charged us for it), and one was just boring (huge pieces of boiled? tasteless tofu with warmed kim chee on top) and not recommended.
So, expect bad service definitely (see other reviews - sums it up), food - your taking your chances there. I HAVE had delicious food there, but I will not go back because of the chance of having to pay for bad food again. Different cook? I don't know... I don't know their schedules.