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“Great Service”

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Marriott Kansas City Overland Park
Ranked #8 of 37 Hotels in Overland Park
Certificate of Excellence
Cortlandt Manor, New York
Level 5 Contributor
53 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Great Service”
Reviewed August 16, 2012

Frank at the desk was OUTSTANDING. Made sure I was up. Never happened before. On the downside no bathroom by pool, highly unsanitary, very thin towels,reminded me of of a low end motel. Breakfast buffet was great. A variety of fresh fruit.

  • Stayed August 2012, traveled on business
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Helpful?
Thank rskny1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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386 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • Any
English first
Johnston, Iowa
Level 6 Contributor
290 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed August 12, 2012

We stayed here for one night using Marriott Rewards points. The hotel is located right off of I-435 on Metcalfe, so access is very good. When we walked into the lobby, it was FULL of young kids. It looked like soccer teams there for a tournament. When we were standing at the front desk, the attendant took a look around the lobby and told us he would give us a room away from all the kids. This was MUCH appreciated. We were on the 10th floor and never heard a thing from anyone despite there being several events at the hotel.

Our room was clean as was the bathroom. The lobby has recently be re-modeled and was very spacious and modern.

  • Stayed August 2012, traveled as a couple
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Helpful?
Thank HIltonMagic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa
Level 6 Contributor
164 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed August 10, 2012

This hotel is very clean and the staff is fantastic. Many eating places very close. Comfortable lounge area with wifi access. Continental breakfast was ok but did not have any meat such as bacon or sausage. Kinda skimpy for a hotel this size.

We would stay here again.

Room Tip: Ask for a blanket. Beds only have a sheet and heavy comforter. You go from hot to cold switching fro...
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  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank ItMattersToMe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Topeka, KS
Level 6 Contributor
766 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 398 helpful votes
Reviewed July 30, 2012

They did a fantastic remodel of this hotel. The lobby is amazing and the rooms are better than average. However, I must have gotten a lemon of a room. The bathroom had issues... especially with the toilet not wanting to flush anything. The room, itself, was fine and everything else worked. My biggest issue was that I checked in on a Friday, and didn't have any housekeeping service until Sunday when I finally had to ask about it. I don't know if the housekeepers didn't realize that my room was actually occupied, but I didn't appreciate the lack of service. The staff were very nice and they tried to be very accomodating. The hotel also has a Starbucks located in the lobby, but it has limited hours of operation. The conference facilities are lovely and the staff there work very hard. The food is pretty good, all considering, and it's a nice venue to host a meeting.

  • Stayed July 2012, traveled on business
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Helpful?
Thank breoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Beach, CA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 13, 2012

I stayed one night at the Overland Park Marriott recently for business--though I wish it could have been longer! The hotel is overall clean and very well kept. The staff is friendly, helpful, and approachable. The food and drinks were very good. I especially enjoyed the sushi at Nikko (one of of the only places I could find sushi in Kansas) and the extensive breakfast buffet. It was also very easy to find, as it is located right off the 435. Will absolutely stay here again whenever I get the chance.

  • Stayed July 2012, traveled on business
    • Value
    • Location
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Helpful?
Thank LB-Susan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethesda, MD
Level 4 Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 29, 2012

A rather dated property the Marriott provides a good place to stay with clean and comfortable rooms. If it were a Courtyard or a Fairfield Inn then I would have probably rated it better but my expectations were higher.

Pool is nice and the gym although small was open until late, which was very convenient.

For lack of better choices in this area I may end up staying here again. That said, the staff was very helpful.

  • Stayed August 2011, traveled on business
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Helpful?
Thank gperezv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton, Ohio
Level 4 Contributor
38 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 12, 2012

I stayed at the Overland Park Marriott for three nights with family, while in town for a graduation. All of the staff was very friendly and the rooms were very clean. While the room wasn't as big as in other Marriott's I have stayed in, the beds were very comfortable and all of the Marriott amenities were there. The only minor issue was a slight odor from the vent in the room when the heat kicked on, but luckily it was very warm out so we had the A/C on most of the time. The Starbucks in the lobby was nice to have, as were the pool tables next to the bar area. While we didn't get to use the fitness center or indoor/outdoor pool, they were very big and looked very well maintained. Overall, the hotel met all of our needs and more, and I would suggest it to anyone traveling to Overland Park, KS.

  • Stayed May 2012, traveled with family
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Helpful?
2 Thank Justin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marriott Kansas City Overland Park

Property: Marriott Kansas City Overland Park
Address: 10800 Metcalf Ave, Overland Park, KS 66210-2320
Phone Number:
Location: United States > Kansas > Overland Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Overland Park
#4 Business Hotel in Overland Park
#10 Family Hotel in Overland Park
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Kansas City Overland Park 3.5*
Number of rooms: 390
Reservation Options:
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Also Known As:
Overland Park Marriott Hotel Overland Park
Marriott Overland Park

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