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“DoubleTree Kansas City (Overland Park)”

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DoubleTree by Hilton Kansas City - Overland Park
Ranked #11 of 37 Hotels in Overland Park
Orlando, Florida
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“DoubleTree Kansas City (Overland Park)”
Reviewed September 16, 2012

Hello fellow travelers,

This hotel was very comfortable and I enjoyed my overall stay. I especially enjoyed being greeted every morning by the warm and very welcoming staff at the hotel restaurant, where I had breakfast every morning. One member of the restaurant staff in particular, Reva, was especially welcoming and was an absolute shining example of what courteous, sincere, professional and excellent customer service was all about! Top notch! Thank you, Reva, for making me feel at home.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eciarma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDoubleTreeKC, Front Office Manager at DoubleTree by Hilton Kansas City - Overland Park, responded to this review, September 25, 2012
Thank you so much for your kind words! We are delighted to hear that your stay was extra satisfactory. We always appreciate the feedback and love hearing that we have made a guest's stay memorable. Thank you for choosing the Doubletree in Overland Park and hopefully we can welcome you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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948 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Omaha
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 13, 2012

Clean hotel, friendly staff, rooms are average, but nothing to complain about. Parking lot was full both times I returned, so a pretty good walk from parking lot to hotel, lucky the weather was good. Breakfast was good but pricey (18.00 for breakfast buffet). Would not spend that much again for breakfast, but would stay at the hotel again.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KathleenQS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDoubleTreeKC, Front Office Manager at DoubleTree by Hilton Kansas City - Overland Park, responded to this review, September 25, 2012
Thank you for your feedback regarding your stay with us at the Doubletree in Overland Park! We appreciate your kinds words and pay very close attention to your comments as well. We strive to make sure we accommodated our guest.
Thank you again for your kind words and we hope to welcome you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 13, 2012

recently stayed at this hotel for the Rice/KU game. The room was large and very comfortable as was the bathroom. Wonderful large flat sceen televisions in the rooms.greeted by a very friendly young lady at the front desk, ready to accommodate us...

Stayed September 2012, traveled on business
Helpful?
Thank cash808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDoubleTreeKC, Front Office Manager at DoubleTree by Hilton Kansas City - Overland Park, responded to this review, October 1, 2012
Thank you for the feedback on your stay! We are very pleased to hear that you had an enjoyable experience. We strive for the very best in customer service and it is always rewarding to hear that we are meeting people's expectations. Hopefully we can welcome you again in the future!

Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnie, Texas
Level Contributor
297 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed September 9, 2012

We recently stayed at this hotel for the Rice/KU game. We pricelined our room and received a great value for our money. The room was large and very comfortable as was the bathroom. Wonderful large flat sceen televisions in the rooms. We were greeted by a very friendly young lady at the front desk, ready to accommodate us with our choice of rooms (king or double). She gave us 2 warm chocolate chip cookies after our check-in was complete. At our check out, my husband bragged on the cookies and he was quickly given 2 more for the road!

Stayed September 2012, traveled as a couple
Helpful?
1 Thank Bretmcbunch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDoubleTreeKC, Front Office Manager at DoubleTree by Hilton Kansas City - Overland Park, responded to this review, September 11, 2012
Thank you so much for your kind words! We are delighted to hear that your stay was extra satisfactory. We always appreciate the feedback and love hearing that we have made a guest's stay memorable. Thank you for choosing the DoubleTree in Overland Park and hopefully we can welcome you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
137 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed August 23, 2012

First of all I want to compliment the breakfast supervisor. She told me she has been with the hotel about 19 years. It is apparent she enjoys her job. Our server was equally wonderful. A great way to start the day. The property is average with some updates. The baths are very small, but that was 1980 construction. The furniture/fixtures could use a refresh. It was very quiet and for the rate paid it wasn't bad. One BIG issue....They have a nice outdoor courtyard, full of cigarettes/smokers. Really???? The entire outdoor experience is ruined for 90% by the 10% of people that smoke. Give these people a nice little area out back to enjoy their cancer sticks.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wayfarer58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDoubleTreeKC, Front Office Manager at DoubleTree by Hilton Kansas City - Overland Park, responded to this review, August 24, 2012
Thank you for your recent stay with us here in Overland Park! It is always a pleasure to hear the great feedback we receive regarding our employees and the service they provide. It is certainly our main goal- to create a problem free stay for each and every guest".
We appreciate the feedback in all areas and are always working towards better solution. Thank you again for your review and we hope to welcome you again in the future!
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Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed August 19, 2012

We had a suite and it was very nice. The staff is very nice. We enjoyed the pool. The hot tub was gross and the jets were so weak it was like sitting in a bathtub. No bellman which is a bummer. The hotel said it was green but it was absolutely freezing in all the common areas.

It was a good value and the location was A+. I would come back.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mplsdtgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDoubleTreeKC, Front Office Manager at DoubleTree by Hilton Kansas City - Overland Park, responded to this review, August 20, 2012
Thank you for your feedback regarding your stay with us at the DoubleTree in Overland Park! We appreciate your kind words and pay very close attention to your comments as well. We strive to make sure we are accommodating all of our guests and have taken the appropriate action to make the hot tub more welcoming as well as our public areas.
Thank you again for your kind words and we hope to welcome you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nashua
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 18, 2012

I stayed with my family while traveling in Aug 2012. We had connecting rooms both of which were nice, clean, and comfortable.

What really set this hotel apart in my opinion was the very polite and friendly staff. I am Diamond level in Hilton so when I check in I'm always treated well. I also expect the managers to be polite. In this hotel ALL the staff is polite and friendly. Even the waitress who was serving coffee at the morning buffet took a moment to ask my daughters how they were enjoying Kansas. She was honestly interested and that was appreciated.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDoubleTreeKC, Front Office Manager at DoubleTree by Hilton Kansas City - Overland Park, responded to this review, August 20, 2012
Thank you for your kind words regarding your visit with us recently. We always appreciate the feedback that we receive from all of our valued guests. It is our goal to greet each and every one of our guests with the same respect as the other in hopes we can make their story just a little more enjoyable.
Thank you again and we look forward to welcoming you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Kansas City - Overland Park

Property: DoubleTree by Hilton Kansas City - Overland Park
Address: 10100 College Blvd, Overland Park, KS 66210
Phone Number:
Location: United States > Kansas > Overland Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Overland Park
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Kansas City - Overland Park 3.5*
Number of rooms: 356
Official Description (provided by the hotel):
At the DoubleTree by Hilton Kansas City - Overland Park, you're close to shopping, dining and entertainment, championship golf courses, family favorites like the Country Club Plaza, Kansas City Zoo, Kansas Speedway, Union Station, Crown Center, Harry S. Truman Sports Center, home of the Chiefs and the Royals, Starlight Theater and the Power & Light District. ... more   less 
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Also Known As:
Doubletree By Hilton Kansas City - Overland Park Hotel Overland Park
Doubletree Overland Park
Overland Park Doubletree

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