I travel a lot presenting seminars and stay in many good hotels. The Doubletree KC does a great many things right, with good meeting rooms and attentive staff. Bob, the manager, is readily accessible and staff members are genuinely helpful and friendly. But I particularly want to note the excellent manager of the Trofi restaurant in the hotel, JP. JP has been here for years, taking care of guests at breakfast and lunch time, and making people feel genuinely welcomed. He goes out of his way to serve customers directly and see that the staff does a good job. There have been times when there have been problems, such as a staff member unexpectedly being unavailable. He hasn't hesitated to put on an apron so he can take care of customer needs. Even in the pressure situation he sometimes deals with, he is always even-tempered and affable. Bob, the manager called him "a great ambassador" and that's what JP is. His warm service in the mornings makes stays at the Doubletree Kansas City a real treat.
- Official Description (provided by the hotel):
- At the DoubleTree by Hilton Kansas City - Overland Park, you're close to shopping, dining and entertainment, championship golf courses, family favorites like the Country Club Plaza, Kansas City Zoo, Kansas Speedway, Union Station, Crown Center, Harry S. Truman Sports Center, home of the Chiefs and the Royals, Starlight Theater and the Power & Light District. ... more less
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- Also Known As:
- Doubletree By Hilton Kansas City - Overland Park Hotel Overland Park
- Doubletree Overland Park
- Overland Park Doubletree