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“This location is a horribly run example of what Outback normally gives nationally to consumers”
Review of Outback Steakhouse - CLOSED

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Outback Steakhouse
Restaurant details
Olathe, KS
Level 2 Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“This location is a horribly run example of what Outback normally gives nationally to consumers”
Reviewed January 8, 2011

This location for Outback is a very, very poorly run site on one of my favorite "chain" restaurants. I am a business traveler 46 weeks out of the year and have literally eaten at Outback restaurants in roughly 30 of the 50 states in our country. Unfortunately, the worst one I have ever been to is literally 2 miles from where I live. Always screw up pick up orders in the past, however, tonight takes the cake....Owner needs to quickly realize that the front line of her establishment is full of hosts and hostesses that are rude, incompetent and outwordly not concerned at all about their guests. Customer service does not exist at this establishment. Hosts eliminate us from their wait list, we wait 45 minutes to be seated and when asked host says sorry "gotta wait another 15 minutes?" Really? No offer to seat immediately, bump up above those that arrived 30 minutes after us on the wait list? And the host and hostesses with the attitude of "who cares?" Guess what, I DO. I will not spend one more $$ in that establishment. Shame on Outback for having a restaurant like this! Spent approx 1K a year there...till now. Bye, bye.

  • Visited January 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank kmancubfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

10 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first

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