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“ELEGANT COMFORT”

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Hilton Garden Inn Olathe
Ranked #3 of 14 Hotels in Olathe
Certificate of Excellence
GreenLeadersGold level
Reviewed December 7, 2013

The setting and amenities of this hotel were wonderful! The attentive staff, comfortable room, and nearby, walk-to restaurants made this end-of-a-long-day, a very pleasant, restful experience. The hotel's location was convenient for the next day's travel connections for heading west.

  • Stayed: September 2013, traveled as a couple
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Thank Bosanchubo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krissy419, Manager at Hilton Garden Inn Olathe, responded to this reviewResponded December 25, 2013

Thank you for taking the time to post a review in regards to your stay with us! We are glad that you were able to enjoy your stay and the local conveniences our hotel has to offer. We look forward to seeing you next time!

~Hilton Garden Inn Team~

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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375 - 381 of 459 reviews

Reviewed December 5, 2013

Friendly, comfortable, solid value...a stop worth making. Italian Steak House on premise...excellent menu. Excellent exercise and business facilities. I n a convenient area surrounded by restaurants...safe area

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krissy419, Manager at Hilton Garden Inn Olathe, responded to this reviewResponded December 25, 2013

Thank you for your review! We are glad that you found our hotel an "Excellent Choice" and we look forward to your next stay with us!

~The Hilton Garden Inn Team~

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2013

Wonderfully friendly speedy check in, comfy turn down, restful sleep, nicely appointed bathroom, quickly addressed any and all concerns throughout our stay at this conveniently located Hilton Garden Inn

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Bradley W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krissy419, Manager at Hilton Garden Inn Olathe, responded to this reviewResponded December 25, 2013

Thank you for posting a review on our hotel! We are glad that you were pleased by all that our hotel has to offer as well as our ability to satisfy any needs or concerns you may have had during your stay. We hope to have you again soon!

~The Hilton Garden Inn Team~

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2013

The Hilton Garden Inn Olathe is an amazing place to stay! It's clean, quiet and well maintained. The service is excellent! And, the hotel is super close to THE BEST BBQ place in the U.S. -- Oklahoma Joe's. We would definitely stay here again and again!

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank TLGSt_Paul_MN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krissy419, Manager at Hilton Garden Inn Olathe, responded to this reviewResponded December 25, 2013

Thank you for the great review! We are excited that we were able to making your weekend getaway enjoyable! Oklahoma Joe's and all of the local restaurants that are within walking distance are certainly hard to beat. We look forward to your next getaway!

~The Hilton Garden Inn Olathe~

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2013

Check-in to check-out we had an extremely positive experience. We will look to stay at this hotel again the next time we travel to the area. Our room was quiet, clean, and comfortable. The staff was pleasant, polite and helpful. Location was perfect with plenty of restaurant and shopping options nearby.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2013

You could tell this hotel was brand new from the lobby, to the restaurant and up to the room. The rooms were very good size and had all the amenities you want in a room. Free WiFi is always a plus. The bed was perfect, not too hard or soft. The buffet brunch was excellent. The staff was friendly, very knowledgeable and went out of their way to assist all the members of our entire party. The location was freeway accessible allowing us to get to Downtown Denver.

Stayed: September 2013, traveled with friends
Thank briancarl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2013

On arrival at 6:00 pm on a Sunday evening, the lobby was empty -- no one at the reception desk, no one visible in the restaurant adjacent to the lobby,and no bell to summon help. I stood there, walked around a bit, and waited a good 3 to 4 minutes until someone finally appeared. The women at the reception desk during the day shifts were nice, and helpful. On the two occasions I dealt with the night clerk, he was horrid -- no smile, and a bad attitude -- seemed annoyed to be bothered with my requests (once to change a $5 bill, once to answer a Business Center printer question -- which, it turned out, he couldn't answer).

This is a relatively new hotel, so I expected it to be clean. It was reasonably so -- but there was an ugly red stain on the window curtains (presumably lipstick) as well as black smudges. Both of these were easily removed with a few swipes of a damp washcloth -- the curtain fabric was obviously stain-treated -- why hadn't they done so? The bathroom was clean, but didn't include a bathtub, just a walk-in shower (admittedly large). Sorry Hilton, some of us still prefer baths. The bed was OK, but the pillows were heavy and lumpy. On the plus side, I never heard noise from adjacent rooms or hallways.

The breakfast buffet (not included in the room rate and located partly in the lobby area, partly in the adjacent restaurant -- odd) was pretty bad -- there was an omelet station manned by a somewhat surly guy, a small selection of breakfast food in warming pans (scrambled eggs, mushy hash browns, bacon, biscuits and gravy, sometimes small quesadillas or small pre-cooked waffles) -- all of it always lukewarm to stone cold; small, somewhat stale pastries; plain bread for toasting; some assorted fruit (but never a banana in the entire week I was there!); cereal; and yogurt.

The location is close to the I-35, with plenty of fast-food restaurants and other stores nearby. The free wifi service worked well (although the instructions to access it were not where the in-room binder said it should be); the printing service to the Business Center did not work as the in-room instructions said it would; and the "Zip-Out Check-Out" listed in the check-out instructions ("simply press the Zip-Out Check-Out button on your guest room telephone") didn't exist -- no such button on the phone!

All in all, an OK place to stay, but nothing to get excited about.

Room Tip: At least until there is more construction nearby, this is a relatively quiet location(no freeway noi...
See more room tips
  • Stayed: November 2013, traveled on business
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Thank Sue F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Olathe

Address: 12080 S Strang Line Rd, Olathe, KS 66062-5255
Phone Number:
Location: United States > Kansas > Olathe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 14 Hotels in Olathe
Price Range: $148 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Olathe 3*
Number of rooms: 106
Official Description (provided by the hotel):
Our full-service Olathe, Kansas hotel provides convenience to several area businesses and ample amenities for business travelers. Onsite, guests will enjoy the award-winning Johnny's Italian Steakhouse, 2,600 sq. ft. of stylish meeting space, 24-hour business center, whirlpool and fitness center. Guest rooms and suites are spacious and feature free WiFi, remote printing, comfortable work areas, 37-inch flat panel televisions, in-room refrigerators and microwaves. Book your stay at the Hilton Garden Inn Olathe and experience convenience and comfort at a great price. ... more   less 
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