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scrawford775
A Soldiers Salute!
5.0 of 5 bubblesReviewed May 18, 2017
Outstanding service and location. Made my days away from home very comfortable and enjoyable. The staff was friendly and accommodating. My room felt like a mini apartment with is size and amenities. A must stay in Olathe, KS!
Date of stay: May 2017Trip type: Traveled on business
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Best Western
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All reviews waffles great place to stay hot tub excellent breakfast kansas city would stay again staff was very friendly front desk clerk clean rooms bed was comfortable overland park fitness center bw pam mcdonalds interstate cleanliness
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Reviewed May 16, 2017

The hotel was in a good location and the layout of the room was very nice and well-maintained. It had a little separate space with a couch, table, and a tv, a desk with a chair, and also had big closet and plenty of dresser space. There were a lot of choices for breakfast. We had a 3rd floor room, which was very quiet despite being next to the elevator and ice machine (and for those who are extra sensitive to noise, the doors did not slam shut as in many hotels). Besides one hotel staff member who didn't seem extra happy to help us (though still relatively pleasant), the staff were all friendly and helpful. The hot tub was nice. We would definitely stay there again!

Room tip: The third floor was very quiet, though a room not facing the freeway may be even more so.
Date of stay: May 2017
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Mel0523
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BW-Gen-Mgr, Front Office Manager at Best Western Plus Olathe Hotel, responded to this reviewResponded June 13, 2017

Hello Mel0523,

Thank you for reviewing us on Trip Advisor! I am happy that our team took good care of you. Please feel free to reach out to us anytime if you have any special requests for your next reservation. We'd be happy to welcome you back!

Thank you!

Mara Juarez-Hernandez CFDM
Front Office Manager
Best Western Plus Olathe Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2017

I'm a very picky person and the quality of this hotel was excellent. Very clean . Friendly staff . The bed was really comfortable . They were very accommodating to the business traveler ! Way to go Best Western of Olathe!!!

Date of stay: May 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank cherylsn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BW-Gen-Mgr, Front Office Manager at Best Western Plus Olathe Hotel, responded to this reviewResponded May 16, 2017

Hello cherylsn,

Thank you for the amazing 5-star review! We love to hear such great feedback from our first time guests. We really appreciate the great comments on our room and their cleanliness. We do have an amazing team that do an amazing job, thanks so much for staying with us!

Thank You!

Mara Juarez-Hernandez CFDM
Front Office Manager
Best Western Plus Olathe Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 12, 2017

Although the staff was not friendly, I was pleased with my room, the cleanliness and noise level. Parking is not the greatest. I just tried to book a room for next weekend at the same hotel and the room rate has doubled.

Date of stay: May 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Judy S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BW-Gen-Mgr, Front Office Manager at Best Western Plus Olathe Hotel, responded to this reviewResponded May 16, 2017

Hello Judy S,

Thank you for submitting a survey for us here on TripAdivsor. I'm so sorry for the behavior of my front desk agent, I will go over this matter with everyone so it does not repeat. We are thankful that you chose to stay with us for your visit to the area and that you had an overall great stay.

Mara Juarez-Hernandez CFDM
Front Office Manager
Best Western Plus Olathe Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2017

I travel way to much! So when I stay In place like this it makes life on the road much more bearable. Best Western plus hotels are usually pretty nice but this one seemed more comfortable than the others. The room was great the staff was pleasant and the location was safe. If you're in the Kansas City / Olathe area and need a place to rest...I recommend This BW plus hotel.

Date of stay: May 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Murphsoftail
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BW-Gen-Mgr, Front Office Manager at Best Western Plus Olathe Hotel, responded to this reviewResponded May 10, 2017

Hello Murphsoftail,

Thank you for taking the time to share your experience with us. Our team works hard everyday to help our guests make the most of their stay. I'm so happy to hear that you had a pleasant stay and took the time to share your feedback with others as well.

Thank you for your loyalty to our chain and we hope you come to visit us soon!

Mara Juarez-Hernandez CFDM
Front Office Manager
Best Western Plus Olathe Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2017 via mobile

The hotel is modern, the rooms are spacious . We booked a standard room and were pleasantly surprised to have gotten a spacious room with a separate living room with a sofa and a bedroom part with a nice comfy chair for reading. There were two tv's in the room.
In the morning we had a great breakfast and we noticed the menu differed over the two days we stayed.
The staff always had smiles for us including the maids in the hallways. Thanks for a great experience.

Date of stay: May 2017
Trip type: Traveled as a couple
Thank diptiamin1125
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BW-Gen-Mgr, Front Office Manager at Best Western Plus Olathe Hotel, responded to this reviewResponded May 9, 2017

Hello Kaczusia,

Thank you so much for posting a terrific review here on TripAdvisor. On behalf of all of us, may I say that we are truly happy that you enjoyed your stay and that we were able to meet several of your expectations. Also thank you for mentioning our team members they will be thrilled to hear your compliments!

Thank you again and take care!

Mara Juarez-Hernandez CFDM
Front Office Manager
Best Western Plus Olathe Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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