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“two night stay”

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Drury Inn Kansas City Shawnee Mission
Ranked #1 of 5 Hotels in Merriam
Certificate of Excellence
northern Mo
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“two night stay”
Reviewed September 20, 2012

The staff is nice, but the room smells of overpowering room disinfectant. I opened the window and 5 hours later it still smelled bad. The bathtub was dirty.The walls are thin you can hear noise from the next room, take ear plugs if you are a light sleeper. The evening snack is nice for alcohol drinkers but the food is not very good. But if you look at ratings of other nearby hotels this is probably the best choice, just don't let the excellent reveiws fool you, it is only average.

  • Stayed September 2012, traveled as a couple
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Helpful?
2 Thank pickeylady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DruryHotels, General Manager at Drury Inn Kansas City Shawnee Mission, responded to this review, October 17, 2012
Thank you kindly for taking the time to provide feedback regarding your stay as your suggestions are very valuable to us.

We are currently a test property for a new room fragrance. All guests are more then welcome to request that we not use this product in their room prior to their stay. We apologize for any inconvenience this may have caused you.

Additionally, we have recently upgraded our free hot food menu to include Italian Meatballs, Penne Pasta with Marinara, Broccoli Cheddar Soup, Chicken Strips and Minestrone Soup on a rotating menu and have heard fantastic feedback thus far.

Please rest assured that we will attend your concerns and that we remain committed to exceeding our guests expectations. We are looking forward welcoming you back in a near future.

Kind Regards,
Jessica Arenholz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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231 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
Ottawa, Kansas
Level 6 Contributor
161 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed August 27, 2012

We were going to a marriage conference and found this to be within blocks of our conference. A great find easy access only 1 block off I-35. Ellen was so nice and helpful checking us in plus helping with the food at the evening kickback. Drury Inn is the place to stay if you have family and looking to save some money. Popcorn and soda's in the lobby. Also the kickback is every night not the Mon-Thurs like some chains offer.
Breakfast was normal hotel fare but did have a crock-pot of oatmeal and yogurt.
You can walk across the lot and eat at Denny's or I-Hop and a K-Mart in walking distance.
We will stay at Drury Inn's whenever we get the chance.

  • Stayed August 2012, traveled with family
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Helpful?
1 Thank ronsus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virginia
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 26, 2012 via mobile

Excellent place to stay. Clean convenient friendly staff breakfast and extra super!! Very reasonable price. I come much early checking time and they be able to accommodate without any problem.
Highly recommend it!!Will defenetly back.

  • Stayed August 2012
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Helpful?
1 Thank fedora13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 16, 2012

We stay at this Drury Inn about once a month while we visit close family in the Kansas City area.

While this isn't the roomiest of hotels, it more than makes up for that in that other features and above all, the employees!

We make an effort to stay regularly at Drury Inns anywhere we travel, partly due to their wonderful Pet Friendly policy, which we consider to be far and above, the best Pet Policy in the business, but also all the great freebies that are thrown in. Good (some even great) breakfasts, nice appetizer time in the afternoons, free pop in the machines until 10 pm, free popcorn in the afternoons, but again, the main selling point for this location is the fantastic employees. If you need something special, just ask and they will always really do their utmost to see you get it.

If you are making reservations via their website, by all means, put requests into the Special Requests box at the bottom of the form. While nearly all hotels we have stayed at from other "brands" ignore this box until you actually check in, Drury employees go through these requests carefully and start to work on them well before your arrival. Nobody's perfect, but these employees try to do their darndest to make your stay happy and comforable. And I'm kind of a crabby traveller if truth be told, not a Pollyanna-- they go above and beyond.

  • Stayed August 2012, traveled as a couple
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Helpful?
1 Thank Shepherd36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missouri
Level 5 Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed August 7, 2012

The staff went out of their way to make sure we had adjoining rooms--one handicap accessible and one double room. This made a world of difference in our stay, and we appreciated it so much!

The bathroom plumbing seemed a bit outdated, and we had to fix the stool because it kept running and wouldn't flush. But it wasn't anything that we needed to report to the staff. Our room was clean and well-maintained otherwise. The air conditioner fan ran continuously in our room. At first we thought the noise was going to be disturbing, but it actually drowned out any outside noise and allowed us to rest undisturbed.

The breakfast and evening buffet were very nice, with a variety of food. The baked potatoes weren't done our second evening there, but there was plenty of other food to eat.

We would stay there again.

  • Stayed August 2012, traveled with family
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Helpful?
2 Thank RoadTripTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 30, 2012

My son and I recently stayed here while we were in town for a basketball tournament.
I could not have asked for a better experience...
The rooms were incredibly nice and clean.
The staff was very friendly and helpful. They were understaffed one of the days due to something unexpected and they ran around like crazy with smiles on their faces taking care of everything!
They kept up with the huge demand for food for all of these huge teen boys!!!
I absolutely would recommend staying here, especially for sports teams, due to the incredible service, cleanliness, and extra perks!

Room Tip: We were on the first floor close to the lobby and although sometimes I could hear people outside, th...
See more room tips
  • Stayed July 2012, traveled with family
    • Value
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Helpful?
1 Thank lort165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wentzv
Level 1 Contributor
2 reviews
Reviewed July 29, 2012

We always stayed with a different chain. This time I explored what others were saying about Drury Inn, then I came across an article stating Drury was again at the top of the excellence list.
I followed them on Twitter, saw that they had just won the JD Powers Excellence Award for the 7th time and along with that they gave out a savings code.
I made reservations yesterday morning, saved a lot of $, cked in yesterday, everything was really great! W/ savings from the code they gave, I upgraded our room to the King Deluxe, great choice! It had plenty of room!
We took our small dog (which was another reason we chose to go there because they are pet friendly) and they didn't charge extra! Yay!

Wherever we travel and there is a Drury, we are choosing it over the others!

Room Tip: 2nd floor/front of hotel was very quiet
See more room tips
  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank p m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Drury Inn Kansas City Shawnee Mission

Property: Drury Inn Kansas City Shawnee Mission
Address: 9009 Shawnee Mission Pkwy, Merriam, KS 66202-2865
Phone Number:
Location: United States > Kansas > Merriam
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Merriam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Drury Inn Kansas City Shawnee Mission 3*
Number of rooms: 111
Official Description (provided by the hotel):
The Drury Inn Kansas City Shawnee Mission is walking distance from IKEA and is a short drive to major Kansas City shopping destinations like Country Club Plaza. Ten miles south of downtown, our hotel is off I-35 near Overland Park. Start your day with a free hot breakfast and end it with a free 5:30 Kickback(R) evening menu. ... more   less 
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Also Known As:
Drury Inn Shawnee Mission Merriam Hotel Merriam
Drury Inn Merriam
Drury Merriam

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