My son and I stayed at this Hampton while he had an outpatient surgery at Shawnee Mission Medical Center. The location is great for getting to the hospital, but has a setback because of the highway. We arrived late on a Thursday night. The young man behind the desk was awesome! He got us into a room quickly and offered to help me with our things (my son is in a wheelchair). The room was clean and welcoming after a five hour car ride. After being in the room for twenty minutes I realized the carpet was soaking wet in front of one of the beds (due to the refrigerator). I called the front desk and not only did he send someone to check it, but he offered to move us. The beds were extremely comfortable and we fell asleep quickly. The only bad part was the highway traffic woke me up twice. This hotel is facing a major highway and can get loud when 8 wheelers and heavy traffic are present.
The following day after my son's surgery the hospital released him although he was in a lot of pain. Being 5 hours way from home and alone with my child I had no place to go and was not comfortable getting on the highway. I retuned to the hotel around 11:45 and check out was noon. I called the front desk ad explained the situation and they graciously extended my check out time to 3 allowing me time to rest and get my son's pain under control before heading back home. Everyone I encountered including housekeeping were truly awesome. When I return to the area in a few months I will definitely stay here again. I will just ask for a room on the other side to avoid highway noise.
- Official Description (provided by the hotel):
- The Hampton Inn and Suites Kansas City/Merriam is just 15 minutes south of downtown Kansas City and near Shawnee Medical Center and local businesses. Each stay includes free hot breakfast, WiFi and access to our business center, fitness center, indoor pool and spa tub. ... more less
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- Also Known As:
- Hampton Inn And Suites Merriam
- Hampton Inn & Suites Merriam Hotel Merriam
- Hampton Inn Merriam
- Merriam Hampton Inn