Don't let the exterior fool you! This place is in need of serious attention. First room we were in was horrifying. Non smoking room with a burn in the bed spread. Brown puddle of water....or something...in the kitchen area. Carpet was worn & raveling at the edges. We had no shower curtain. Mold on the bathtub tiles. The fridge seal around the door was moldy & falling apart. But the most distributing thing was what we discovered under the bed. The fabric that is generally attached on the underside of the box springs was hanging down and upon closer inspection we found it was covered in a considerable amount of petrified animal droppings (at least we assumed it was an animal). We immediately complained to the office. We were given another room, which was better, but still had a few issues (carpet was ripply, dirt on walls, picture was on the wall upside down). The clerk never even came to see the issues with the original room. Seemed very unconcerned. My husband called the corporate number to register a complaint. Waiting on a call back at this time. Oh...two last things...the police were in the parking lot & appeared to be looking for someone. And the wifi had a virus that corrupted my laptop so badly that I had to do a system recovery. In closing, I recommend you avoid this hotel of horrors at all costs.
- Reservation Options:
- TripAdvisor is proud to partner with Extended Stay, Hotels.com, Expedia, Booking.com, Orbitz, Priceline, Travelocity, TripOnline SA and Hotwire so you can book your Extended Stay America - Kansas City - Shawnee Mission reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Extended Stay America Merriam