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“Service could have been alot better” 2 of 5 bubbles
Review of Comfort Suites

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Comfort Suites
Ranked #6 of 16 Hotels in Manhattan
Certificate of Excellence
Olathe, Kansas, USA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Service could have been alot better”
2 of 5 bubbles Reviewed December 6, 2012

This hotel needs to work on a couple areas.. First I was given a room on the 3rd floor and had to come back down to the front desk several times because my key didn't work. The front desk person never once offered to help me to my room to make sure I got in the second or third time.. They kept saying that they show the key is fine..Blaming me for the key problem ( like I want to lug my luggage up and down the elevator 3 times for no reasoon.. And all I have to say about breakfast is.. Eggs are NOT supposed to look like that. Overall could have been alot better for the money my company paid to stay here. Next time I am telling them not to book a room here.. Go with another hotel, the Hilton Garden Inn is newer and I have heard great things.

  • Stayed December 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Shannon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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129 reviews from our community

Traveler rating
    83
    33
    5
    4
    4
See reviews for
66
11
5
31
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Norwalk, Iowa, United States
Level Contributor
150 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed November 11, 2012

This hotel was very nice and clean. The front desk staff was very friendly. The room we had met our needs. The pool and hot tub were clean. They had a free breakfast which was typical but I do not complain about free food.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norman, Oklahoma
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed October 22, 2012

My wife and I met family here for a weekend visit to Manhattan. The hotel is well kept and the the rooms are very clean. The bed is VERY comfortable. The only downside is the breakfast buffet needs an upgrade in selection and availability.

  • Stayed October 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank oktraveler913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, KS
Level Contributor
144 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed September 27, 2012

Good beds here and spacious room. The free internet was fast and television was great. I see others had issues but nobody in my party of 6 rooms had any complaints of that type. I actually heard compliments on the internet. I will agree with the other poor breakfast reviews. I don know how they are cooking their eggs but eggs shouldn't look like that. Everything else was basically a continental breakfast. I had cereal and bagels everyday and they were as expected. The only other negative was that some knucklehead had put their gum on the room divider by the bed. That was just nasty to see every night before bed. Housekeeping to room 330 please! I would return here n future trips as the location was excellent.

  • Stayed September 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ideckard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa City, Iowa
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed September 24, 2012

Thank goodness the beds were comfortable, cause everything else surrounding the bed was as cheaply provided as possible. The carpet in the hall was filthy. The bathroom was dark, not enough light to take out my contacts, not enough to apply makeup. The alarm clock was broken. The television had lines and bad volume. The breakfast was an assembly of the cheapest and least tasteful breakfast items one could possibly assemble. Every short cut that could possibly be made to cut costs unfortunately cut any feeling of value and quality. I would much rather have fewer choice of good food than an assembly where all the plastic wrappings and containers look better than the food being offered.

  • Stayed August 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Nala335
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pratt, KS
Level Contributor
65 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed August 24, 2012

I've stayed here with my family of four and by myself when in town on business. The rooms are always clean and spacious. When staying with the family, we get the two queen suite with the couch with the fold-out bed, which is ample room for us. The breakfast selection is great too, lots to choose from and very tasty. The staff is always friendly and very helpful.

  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ksdreamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olney, Maryland
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed August 13, 2012

The good: Modern, clean room, although a bit cramped. Excellent front desk service. Comfortable bed. Plenty of towels. Location is excellent, right by many stores and restaurants and about a mile from K-State campus. Ample free parking.

The not-so-good: The free breakfast was a bit meager. Only one waffle maker for the entire breakfast area. Same powdered eggs every day, no other cooked choices. Orange juice machine was broken for two days. Housekeeper left room door ajar on one day of the stay. Noisy, somewhat smelly A/C. Internet access on the slow side and sometimes unreliable.

  • Stayed August 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank Louis_Wilen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 1020 Hostetler Drive, Riley County, Manhattan, KS 66502
Phone Number:
Location: United States > Kansas > Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Manhattan
#6 Family Hotel in Manhattan
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Comfort Hotel Manhattan

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