We stayed July 13-17th , the location for us was ideal. We arrived during a heat wave which made the entire town feel like a furnace, upon check in we were surprised the air conditioning was not turned on in the lobby, hallways or any of the general public areas of the hotel and it was hot, coupled with the overwhelming smell of clorine from the pool made it hard to breath. The check in area, seating/public computer area, and breakfast area are clean & well tended. We selected this hotel also based on the fact that it had a jacuzzi ( & pool ) after a long drive from Colorado a good soak is needed but was told upon check in that the jacuzzi was broken. Which was a bummer!
Once you round the bend to the elevators it's just a below average hotel, the halls are in need of a deep cleaning & upgrades. The elevator is slow & smells like burning rubber.
Inside the room we found the same type of conditions, hot, ( thankfully we were on the non-train track side )but the room was drab, smelled a bit , the carpets needed not only vaccumed but cleaned, the sofa had stains on the seats & arms, peeling wall paper, an ice bucket filled with water & a cup ( from not being changed ) It appears to be a high turn over, surface cleaned hotel, nothing serious just your run of the mill outdated hotel room.
We heard from other people on the elevators that the "train" side of the hotel actually bounces when the train goes by...it's close! And when we were at the pool you can feel it. I am thankful we weren't on that side, if I was I would have checked out.
The upside- the breakfast was very nice, the service attendant there was a very sweet woman who seemed to really care about her job & the diners. Which the other staff members ( front desk ) could take lessons from!
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- Also Known As:
- Quality Hotel Manhattan
- Quality Inn And Suites
- Quality Inn Manhattan