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“Everything we needed”

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Quality Inn & Suites
Ranked #13 of 16 Hotels in Manhattan
Milwaukee, Wisconsin
Level 4 Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Everything we needed”
Reviewed November 5, 2011

The staff was great--very accommodating. The hotel was clean. I saw the cleaning ladies cleaning a room after someone checked out--the furniture was moved out and they cleaned behind it. I don't think a lot of motels do this. There were some issues with the hot tub, but everything else was just fine. There were train tracks right behind our room, but they didn't really bother us, and we were there for 5 nights.

Room Tip: You would prefer a room away from the train tracks.
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  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mpr1230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMQualityInn1, Manager at Quality Inn & Suites, responded to this review, November 10, 2012
Thank you very much for your review. We are happy you enjoyed your stay with us and hope you will visit us again here in Manhattan Kansas.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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88 reviews from our community

Traveler rating
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    18
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
norman, ok
Level 6 Contributor
116 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed October 31, 2011

The hotel looked nice enough on the outside, but the rooms were very dated. The wallpaper in the bathroom was pealing off the walls, revealing some black mold. Ew. The hotel backs up to the train track, and each train that passed rumbled by loudly, and literally shook the floors of the room.
Bed was comfortable and we felt safe here. But I wouldn't rush to stay here again.

Room Tip: If you stay here, ask for a room on the front side of the hotel, to be further away from the tracks.
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  • Stayed October 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank scubadiverh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMQualityInn1, Manager at Quality Inn & Suites, responded to this review, November 10, 2012
Thank you very much for bringing these issues to our attention. We have used your review to make improvements in several areas, . Your review has shown us areas where we can do better and we will continue to work hard for our customers and ALWAYS use their feedback to ensure the guest experience at the Quality Inn & Suites Manhattan is the best it can be.
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Travelers are raving about these Manhattan hotels

Level 4 Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 3, 2011

This was a great place to stay! I agree with the previous reviewers that the rooms are a little loud on the back side of the hotel. However, the staff was very friendly, the hotel was clean, except for dust on a towel rack and grungy carpet in the elevator, breakfast was great! Overall we had a wonderful stay and would recommend this hotel to friends and family!

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Champsmama3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMQualityInn1, Manager at Quality Inn & Suites, responded to this review, November 10, 2012
Thank you very much for your review. We are happy you enjoyed your stay with us and hope you will visit us again here in Manhattan Kansas.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 4, 2011

We stayed here for 4 nights. Although our room was right on the AMTRAK railway, we had our final night on the opposite side of the Inn which was a lot better and quieter, probably best to ask for this side. The rooms are a little outdated with thin ceilings but we didn't expect it to be the Ritz.

The hotel provided free continental breakfast everyday with unlimited orange and apple juice throughout the day. If you wanted a bight to eat the mall was just across the road and there was also an ALDI and fruit shop within 50metres. It is also in close proximity to the bar district but it's recommended you arrange a taxi earlier as there are not many in Manhattan.

For the price we paid the facilities were more than adequate including a bar fridge, coffee/tea maker, a microwave and free Wifi.

What really made this Inn standout was the hospitality of its staff. We had a minor issue with our room being a little unclean the first night, however the manager on duty Nicola was very apologetic and fixed up our dilemma and exceeded our expectations by discounting our room for the first night without the need for a fuss from us. The staff are very friendly and were always willing to help with directions or any questions we asked. They were extremely personable, and we shared a joke or two.

Definitely a decent Quality Inn for the price paid. No regrets and would definitely stay there again if we visit Manhattan in the future.

  • Stayed May 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Hystaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMQualityInn1, Manager at Quality Inn & Suites, responded to this review, November 10, 2012
Thank you very much for your review. We are happy you enjoyed your stay with us and hope you will visit us again here in Manhattan Kansas.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shawnee Mission, Kansas
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 6, 2011

We just spent one night here and found the room and entire facility to be extremely clean and comfortable. We were very pleased with the big comfortable bed. Loved the nice, new, clean bathroom. So nice to have a refrigerator and microwave in our room. Very quiet hallways. Never did hear a train...Did not use the pool or exercise facilities but they looked good. The free breakfast in the morning was fairly average. Would recommend this hotel.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shell39062
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMQualityInn1, Manager at Quality Inn & Suites, responded to this review, November 10, 2012
Thank you very much for your review. We are happy you enjoyed your stay with us and hope you will visit us again here in Manhattan Kansas.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Garden City, Ks.
Level 4 Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 10, 2010

I have stayed at this hotel three times in the last six weeks. I travel to Manhattan regularly to take my small dog to KSU Veterinary Teaching Hospital. This hotel is one of the few in the areas that allows pets so that is an important consideration. Rooms are always clean, comfortable, halls have been quiet at night. Breakfast is a little weak and parking could be a problem if the hotel was full, but otherwise a good stay. I plan to continue staying there.

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ksdoglady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMQualityInn1, General Manager at Quality Inn & Suites, responded to this review, September 15, 2010
Thank you very much for your review and input about our breakfast. We are always looking to improve our guest's experiences and hope you will stay with us again so we can show you how much we appreciate your business with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manhattan, Kansas
1 review
Reviewed September 8, 2010

I know alot of these COMPLAINTS are out dated by like 2yrs. New owners have just bought this property and they are doing alot of work on it and as for the train it never blows its horn half the time i never even heard it go by. The staff at Quality inn & suites are the nicest most pleasent staff ive met in along time.
All im saying is anyone could get on here and say crap like exemployees and as for the pictures on the last post you could get those anywhere.

  • Stayed September 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paintluv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMQualityInn1, General Manager at Quality Inn & Suites, responded to this review, September 15, 2010
Thank you very much for your review. We are happy you enjoyed your stay with us and hope you will visit us again here in Manhattan Kansas.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 150 E Poyntz Ave, Manhattan, KS 66502-5040 (Formerly "Comfort Inn")
Phone Number:
Location: United States > Kansas > Manhattan
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 16 Hotels in Manhattan
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Quality Inn And Suites
Quality Hotel Manhattan
Quality Inn Manhattan

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