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“No service, no thank you!”

California Pizza Kitchen
Ranked #41 of 101 Restaurants in Leawood
Restaurant details
Edmond, Oklahoma
Level Contributor
349 reviews
228 restaurant reviews
common_n_restaurant_reviews_1bd8 154 helpful votes
“No service, no thank you!”
Reviewed June 3, 2013

On a recent Saturday night, prior to seeing a movie at the nearby theater, we opted to give California Pizza Kitchen (CPK) a shot over our typical "go-to's" in the area. CPK seemed a bit lighter on traffic and neither of us had been to one in some itme. Although there was no wait, there was enough activity in regular dining that the host sat us at a high-boy in the bar - which was perfectly fine with us - often times we prefer the bar anyway. What was not fine was the fact that 12 minutes after being sat, we had not so much as received a hello or a glass of water from any server - this, despite the fact that a server had stopped by the table behind us twice! In a very rare decision, we opted to give up the table and leave for the eatery across the street.

On our way out, we did take the time to let the host stand know we were leaving and why. I am not sure if the host quickly let the manager know what had occured, or if the manager happened to see it - either way, however, the manager followed us across the street to our table at the next eatery to apologize and offer a free meal credit if we wanted to stop back in after our meal. While any follow-up is better than none, we did not have the time before the movie to stop back in for the credit, and with plenty of other great restaurants in the immediate area, will just not be returning to CPK any time in the future.

They may very well have good food and perhaps even decent service on occasion, but with this instance - no service, no thank you was the verdict!

  • Visited June 2013
    • Atmosphere
    • Service
Helpful?
2 Thank rdubbs08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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41 reviews from our community

Visitor rating
    7
    23
    7
    3
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Kansas City, Kansas
Level Contributor
29 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Daily Gueset”
Reviewed April 9, 2013

We at here everyday during our 4 days at aloft. Loved the Moscato wine and the southwest chicken pizza. Great Service for 2/4 days. Other 2 days were not as welcoming.

Visited April 2013
Helpful?
Thank Kenmitche9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City
Level Contributor
15 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Love me some CPK”
Reviewed January 7, 2013

Great pizzas but I love salads and I have 5 different ones here that I crave. I literally could eat here everyday. Service is good, food is really good, atmosphere is nice. Have a mixed drink and it is all devine. Love CPK.

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank beentherefromKC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Level Contributor
182 reviews
123 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
“Perfect before or after the movies across the street.”
Reviewed January 5, 2013

I wanted a pizza not on the menu so ordered a "custom" pizza with thin crust. When it arrived I could tell it wasn't thin crust. When I told the waiter he immediately ordered another one with the right crust - which was great - nice crispy thin crust. The environment is cozy and inviting - easy to walk over after/before a movie.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank OkobojiChick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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