The hotel billed me for a $140.00 "early check-out fee". I travel quite a bit and this is a new one to me. When I called the hotel the front desk attendant and manager were both unhelpful. The charge wasn't on my final bill at check-out, but was instead charged to my card three days later.
The quality of the room for the price was below average. The mattresses were uncomfortable and the rooms were furnished with cheap dorm-room type furnishings.
I couldn't use the electric plug at the night table to charge my phone because it wasn't properly secured into the wall. The plug would come out of the wall each time I went to unplug my phone. I had to quit using it because of the safety risk and instead used the outlet in the bathroom which was inconvenient.
Disappointing experience. Needless to say I will not be staying at another aloft hotel anytime soon.
- Official Description (provided by the hotel):
- Set in the chic Park Place lifestyle development, Aloft Leawood-Overland Park is close to upscale shopping, the Overland Park Convention Center, Menorah Medical Center, and Sprint world headquarters. ... more less
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- Also Known As:
- Aloft Leawood Hotel Leawood
- Aloft Leawood - Overland Park Kansas