when i first got to the hotel with my confirmation, they had me in a room with one double bed, i went back to the office and showed them the confirmation showing i had reserved a room with 2 double beds, i was then told my rate was for a single well sorry the online quoted me for 2 double bed at 143.98 after one night i checked my bank account and saw they had ran my card for 230.00 i then went to the office to inquire about this, where i was then asked why i wanted to know what i was being charged, then was told they add $150.00 for a smoking room if you smoke it in. i told them i dont smoke so that shouldnt affect my bill, then i was asked how many people were with me, that could affect my rate also, it was like they were looking for reasons. i then was told they have never in history charged a guest before checking out, i would like to know why my bank account shows my bill already then,i dont even check out till 2 more nights. the room was freezing when we checked it i had to crank up the heater as high as it would go, then went out for awhile while the room warmed up, the bathroom had one of those heat lights in there but it didn't work it was just a open vent up in the ceiling.
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