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“Good property but glitchy”

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Hampton Inn Kansas City / Village West
Ranked #6 of 21 Hotels in Kansas City
Chicago, Illinois
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Good property but glitchy”
Reviewed July 4, 2014 via mobile

This is an up to date Hampton, with a nice breakfast bar, pool, and spacious rooms. It is 20 minutes from downtown, close to the track, shopping and lots of chain restaurants. The main drawback is inconsistent employee training. For instance, there was a used coffee filter in my coffee maker, and no cups in the bathroom (I eventually found them next to the ice bucket on the desk). I overheard housekeepers complaining about disorganized carts, so they weren't able to properly stock rooms. Meanwhile, I was woken up at 2:15 am by a noisy set of guests that I could hear come in the front door, talk down the corridor and inside their rooms. Shouldn't the desk clerk have asked them to keep it down when they came in? I'm not sure I would go back, given the distance from downtown KC and other Hamptons nearby.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brendastarlet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pete F, Manager at Hampton Inn Kansas City / Village West, responded to this review, July 10, 2014
Thank you for your feedback, I will be sharing your concerns with our staff so that we can work to improve our service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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329 reviews from our community

Traveler rating
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    9
See reviews for
117
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
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English first
Pleasant Hill, Iowa
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 4, 2014

We stayed in the family suite (301) and my 7 & 10 year old loved it. Think of the Majestic Bear rooms at Great Wolf Lodge and this is the wilderness motif you get. The kids had their own sleeping area – bunk bed, TV, and desk areas with rocking chairs. This room has ample kitchen area with a full refrigerator too. Usual Hilton quality of a newer hotel. Very clean. The hallways were nice and cool for a July stay.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IABeachLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pete F, Manager at Hampton Inn Kansas City / Village West, responded to this review, July 10, 2014
I am so glad to hear you enjoyed the suite, we hope you come back to enjoy it again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South St. Paul, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 12, 2014

Located next to the motor speedway, and near the water park, and convenient to restaurants and shopping... overall a nice experience for my daughter and I. This was out second Hampton Inn stay during our trip - and both were nice. Ours was a Sunday night stay, so quiet was kind of a given, but very clean and well kept property.

  • Stayed June 2014, traveled with family
    • Value
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    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Dawn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pete F, Manager at Hampton Inn Kansas City / Village West, responded to this review, June 16, 2014
I am glad you and your daughter enjoyed your stay and liked the area, we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Navarre, United States
1 review
Reviewed May 30, 2014

Excellent hotel for staying near/around the KS Speedway! Pool is good sized. Fitness room is small, but provides for 1 or 2 persons. Breakfast daily is good. Extremely helfpul staff and numerous restaurants, movie theaters, and shopping close by. Good value for your money. Easy on/off to 435 and just far enough away to not be affected during Sporting (soccer) or T-Bones (Baseball) games, but walking distance to both.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jackie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pete F, Manager at Hampton Inn Kansas City / Village West, responded to this review, June 2, 2014
We are so pleased to hear that you enjoyed the hotel and the area, we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Decatur, United States
1 review
Reviewed May 24, 2014

Monday breakfast menu was limited. There was no fruit. The orange juice was not good. Bed covers were too hot. I take out the interior pad to make the covers comfortable. The location near Dave's Restaurant, Cabelas and Stover's Ice Cream/ Candy store is very nice.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
Thank Paul V. T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pete F, Manager at Hampton Inn Kansas City / Village West, responded to this review, May 28, 2014
Thank you for your feedback. I have addressed the issues with the breakfast. We hope you come back to see us in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bydgoszcz, Poland
1 review
Reviewed May 8, 2014

The Hampton Inn is a good hotel if you are in the Kansas City area for buisness reasons. It's close to a big shopping area. You NEED a car because downtown Kansas is quite far away. Everybody is friendly, clean and nice rooms

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Sven H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pete F, Manager at Hampton Inn Kansas City / Village West, responded to this review, May 28, 2014
Thank you for your feedback, we hope you come back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesterfield
1 review
Reviewed May 2, 2014

This place had all the amenities I needed. So many close restaurants and shopping. And the free internet for a day was incredibly helpful. Loved the complimentary breakfast as well. The overall location was exactly where I needed. The staff were very nice and freindly

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Nacy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pete F, Manager at Hampton Inn Kansas City / Village West, responded to this review, May 28, 2014
We are so glad you enjoyed your stay and the area, hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Kansas City / Village West

Property: Hampton Inn Kansas City / Village West
Address: 1400 Village West Pkwy, Kansas City, KS 66111-1876
Phone Number:
Location: United States > Kansas > Kansas City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Kansas City
#4 Business Hotel in Kansas City
#4 Family Hotel in Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Kansas City / Village West 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Hampton Inn Kansas City / Village West Hotel Kansas City
Kansas City Hampton Inn

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