Even though there are age issues with this hotel (chips in the furniture, worn linens, outdated bath) it is in a great location. The staff was helpful. Stayed for one night and decided the location worked well so stayed an additional night. On the second evening when we turned down the comforter there were blood splatters on the top sheet. Yes, it was washed but that is disgusting. This may be expected at a one star hotel but not at a hotel that charges $150+ per night. Took the sheet to the front desk and the young female desk clerk apologized, gave me a new sheet and sent me on my way. She later called the room and stated that the night would be complimentary. Unfortunately, she didn't follow through, so now I will have to take the time to deal with this issue. This hotel gets good reviews and hopefully this experienced can be chalked up to someone's oversight and being shorthanded.
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- Also Known As:
- Hampton Inn Kansas City / Village West Hotel Kansas City
- Kansas City Hampton Inn