The only attraction here is the waterpark! Rooms are very basic for the money. Staff is poorly trained and focused on all the wrong things. Silly rules like only one thin towel per person while children run screaming through the waterpark. There were no extra blankets for the sofa bed "some people take 6 blankets" so there were none for us. I was questioned about the fact that I didn't have a wristband while sitting reading a book in street clothes watching my children inside the waterpark. Like I'd come there to relax and read??? Food is terrible, overpriced and the staff is uninformed and rude..
Showers and bathrooms are utilitarian, not even a soap dish. Towels are paper thin, our door lock didn't work --the staff acknowleged that "oh yeah! the lock is broken".. I could go on but there is no point. There was a 40 minute wait for brunch, when we were seated half the place was empty. I could go on, but no point. Stay away!
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- Also Known As:
- Great Wolf Hotel Kansas City
- Great Wolf Kansas City