It's quiet, comfortable, relaxed and very inviting. The staff is fantastic, everyone behind the counter is very personable, polite, courteous, and friendly. It is immediately obvious that the staff is all very passionate about the product they serve to the public, can't say enough about the staff and how awesome they are. The coffee is impeccable. I didnt feel silly or dumb if i didnt know anything about an exotic sounding brew they had, everyone was very helpful and knowledgeable about the drinks. If you go you must try the Bean Freeze. It. is. amazing. And they can make it any combination of flavors that they have available, or you can let the staff pick the flavors, because they all seem to have exceptional taste. The art and music only add more to the incredibly warm and welcoming atmosphere. Give em a try, you wont regret it.