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“OK STAY”

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Comfort Inn & Suites North
Ranked #10 of 13 Hotels in Hays
Colorado
Level 5 Contributor
69 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“OK STAY”
Reviewed February 17, 2014

Stayed on the way to our destination and again a few days later on our return. This was a average Comfort Inn. Staff was friendly. Room was clean and comfortable. One small issue was brought to the attention of Sharon at the front desk during check out and she adjusted the room rate. This was not expected but appreciated. Would stay again and recommend to others looking for a basic overnighter.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LLW444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen K, General Manager at Comfort Inn & Suites North, responded to this review, February 18, 2014
Thank you for letting us know that everything wasn't perfect. We strive to do the best we can. I am glad that Sharon listen to your needs and I hope you try us again.
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134 reviews from our community

Traveler rating
    41
    33
    39
    16
    5
See reviews for
52
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Montrose, Colorado
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 13, 2013

We stayed here for a wedding and had numerous rooms. We had to have our key cards rekeyed at least 6 times and no they weren't by our phones. The breakfast area was very small and crowded. The door to the pool and rear exterior doors were not locked (tape over the latches) so safety was a concern.
The windows whistled from the wind all night long.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elizabeth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen K, General Manager at Comfort Inn & Suites North, responded to this review, November 21, 2013
I am sorry you didn't have a good experience with us. As for the keys I'm not sure why the problems you. I understand they were not by your phones as yes that could be one factor, They might have not been programed properly for the # of nights you were staying. I do have a new member on the team she didn't understand when you remake one key for the room , she need to remake them all. This is for security reasons. Or we could have had a bad box of keys. As for the safety you were very safe. We have cameras on the back door and 24 hr. desk staff. The new door has been on order. They come from the factory and are special made. We are doing some upgrades and hope you will give us another chance. Thank You!
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Travelers are raving about these Hays hotels

Denver, Colorado
Level 4 Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed October 23, 2013

This isn't a bad hotel. It's old and needs to be updated. But it is clean. It is WAY WAY OVERPRICED! Especially for the area. But the town has you because it's in the middle of the state and there's not too many towns to go to. The pool is great! Nice temperature on both the pool and hot tub. The staff was friendly. The bed is adequate. Not bad, not great. I'd stay here again.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dale987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen K, General Manager at Comfort Inn & Suites North, responded to this review, November 21, 2013
We have listened to our guest! We are doing upgrades. New bedding is on the way. We have put in new furniture of end tables, dressers, headboards, desk & chairs. Also multi station for computer hookup & new wireless Internet system. So come and check us out here in Hays, Ks.
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Halstead,
Level 5 Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 20, 2013

Had to make a quick overnight trip to Hays and stayed here. AS some of the other reviewers say not really anything to complain about. The staff was super friendly and helpful, the hotel is fairly new but looks like it could use some updating already. Very basic breakfast, our bed was not the most comfortable but it was okay, hopefully they get some new mattresses soon.

Room Tip: I may be worth the money to upgrade to a suite our room was kind of small.
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Halstead_Tiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen K, General Manager at Comfort Inn & Suites North, responded to this review, November 21, 2013
Glad you were comfortable. Yes we are doing upgrades. They have started and more to come.
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Challis, Idaho
Level 6 Contributor
88 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 8, 2013

This location is good for a "one night stay." The staff was friendly. The room was comfortable and quiet though the a/c needs to modernized. The nice thing was the "deep tub" but the slip-proof mat needed to be glued down. Shopping and restaurants are conveniently located nearby. Breakfast was pretty basic stuff. The water is heavily softened and tastes it so best to have your own bottled water.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KJA64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen K, General Manager at Comfort Inn & Suites North, responded to this review, November 21, 2013
I must agree with you about drinking the water. I only drink bottled water anywhere I travel. We don't have a water softener that is the city water. We are glad you were able to enjoy that nice deep tub to relax in. Shopping and restaurants are close by. Hope to see you again here in Hays,Ks.
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Missouri
Level 6 Contributor
134 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed September 28, 2013

Really couldn't find anything to complain about. Nice room (suite), good breakfast, clean and comfortable. Room keys and paperwork were already completed before we arrived, so check-in was super fast.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dhare12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen K, General Manager at Comfort Inn & Suites North, responded to this review, November 21, 2013
We strive to have a fast, smooth check in for you! After that trip on the road we here at the Comfort Inn understand how important it is to get to your room quickly. Our housekeepers strive to make your room nice & clean. For they want you to have a good night sleep. Look forwarded to seeing you again here at the Comfort Inn, Hays, Ks.
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Fort Collins, Colorado
Level 5 Contributor
79 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 5, 2013

We have been travelling between Colorado and Texas several times a year for several years. We do not have to think or try to find a hotel for the trip. The Comfort Inn and Suites in Hays is where we always stop. The staff is very helpful and friendly. The rooms are always clean and the beds are comfortable. The rooms are quiet and you do not hear the noise of other guests. The buffet breakfast has choices that appeal to everyone, whether you want a full breakfast or a lighter one. The hotel is located close to the freeway and near several restaurants and a shopping area.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen K, General Manager at Comfort Inn & Suites North, responded to this review, November 21, 2013
Kathy we here at the comfort Inn, Hays,Ks. want to Thank You for the continued loyalty & support. It is good to hear that we continue to meet your needs. Our staff continues to do their best. Our housekeepers are proud of their rooms. See you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites North

Property: Comfort Inn & Suites North
Address: 1001 East 41st Street, Hays, KS 67601-9495
Phone Number:
Location: United States > Kansas > Hays
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 13 Hotels in Hays
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites North 2*
Number of rooms: 56
Reservation Options:
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Also Known As:
Comfort Inn And Suites North
Comfort Inn & Suites North Hotel Hays
Comfort Inn Hays
Hays Comfort Inn

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