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“Good one night stay!” 4 of 5 bubbles
Review of BEST WESTERN Butterfield Inn

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BEST WESTERN Butterfield Inn
Ranked #2 of 13 Hotels in Hays
Certificate of Excellence
Knoxville, Tn
Level Contributor
107 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Good one night stay!”
4 of 5 bubbles Reviewed July 15, 2014

I was here for just one night and found this hotel perfectly suitable for my needs. I had a king room and the extra two arm chairs, fridge, and microwave would have been awesome for a multi-day stay. The front desk lady was super nice. I didn't get to use the pool or hot tub, but they looked nice. I was a little disappointed in breakfast because it was mostly "healthy" options, but there was a make your own waffle station with some sugary toppings. The decor of the hotel was nice and I felt safe staying here. There are plenty of food options nearby as well. If I ever was back in Hays, I'd stay here again. My company puts all our visitors at this hotel as well.

Room Tip: My third-floor room was very quiet
See more room tips
  • Stayed July 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
Thank princesshoaige
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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538 reviews from our community

Traveler rating
    318
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    30
    17
    13
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • German first
  • Any
English first
Colorado Springs, Colorado
Level Contributor
293 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 bubbles Reviewed July 12, 2014

The reviews were great, and the Hampton Inn was booked in Hays, so we decided to give this place a chance. It's very interesting how this hotel looks on the inside, as some parts seem newer than others. The outside is beautiful--the stone accents seem like a place you'd find in a quaint little town, but this is found just off the interstate, very easy to access! The lobby is very pretty too, and warm and inviting----except for the woman who checked us in! Her name was Ken (that was on her name tag) and she was probably the rudest clerk I've ever encountered at a hotel! She was so rude to the lady in front of me that I almost stepped in and said something. Her tone was condescending and even if she thought she was being tolerant and nice, she wasn't! She was condescending and rude to the younger lady who was working with her. When it was my turn to check in, her tone and mood continued. I suffered through it because I just wanted to check in. I won't go into all of the details, but she does not represent this hotel well--everyone else was very nice!!

The room was spacious and seemed clean, but items did seem older--the carpet in the room and hallways seemed a little old. The room had a smell that seemed almost like Febreze covering up an old smell, but it was still okay overall for a quick overnight stay.

We checked out the pool and hot tub and it was nice--clean, decorated nicely, and chlorine levels were good.

Breakfast was nice--waffles, cereal, super moist biscuits with gravy, and a new find: what looked like a corn dog ended up being sausage wrapped in a pancake and SO tasty!! The breakfast ladies were so nice!

Overall, a nice stay but some parts of the hotel are definitely new while others still seem to need updating.

Pros: convenient location to interstate, clean hotel, great pool & hot tub, no pets and no smoking throughout hotel, free breakfast
Cons: rude front desk clerk (Ken, female), older carpet, bit of a smell in room

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank luvlifeandtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawnee, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 10, 2014

Nice hotel. Had issues with clogged bathtub, staff took care of it right away. Staff was nice and helpful. Room was clean; beds were comfortable. Breakfast was pretty good, different selection on 2nd day there.

  • Stayed July 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Ginny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Louis, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 9, 2014

Stopped over on way to Colorado. Room was huge, clean, and quiet. Bed a bit soft but everything else was wonderful! Will stay here again on our return trip home. The staff was friendly and the location was handy to I-70.

  • Stayed July 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Jennifer R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westminster, Colorado
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 7, 2014

This hotel has very large rooms and a separate seating area. The lobby is also very spacious, with lots of seating. The breakfast room was very nice, plenty of room, and a nice assortment of food. It is quite new, roomy, and very well appointed.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Bob C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 7, 2014

There are many hotels to choose from in the area and this is by far the nicest for the price. It was easy to reserve my room at the last minute. Excellent hotel accommodations. Clean and comfortable. No smoking and no pets.

  • Stayed July 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
2 Thank Sonya B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Springs, United States
1 review
5 of 5 bubbles Reviewed July 6, 2014

We checked on TripAdvisor for a hotel near Hays, KS and found this hotel listed close to I-70. We were greeted by a Fantastic front desk person who immediately found us a great room, in their lovely hotel, to spend the night. We wanted to watch the July 4th fireworks and the room faced in the direction of the great fireworks displays. The room was clean, large and very comfortable. The staff were so helpful and friendly. We would recommend this hotel for anyone in the Hays area. We will definitely stop the next time in Hays.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Ronald B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Butterfield Inn

Property: BEST WESTERN Butterfield Inn
Address: 1010 E 41st St, Hays, KS 67601-9495
Phone Number:
Location: United States > Kansas > Hays
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Hays
#3 Business Hotel in Hays
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Butterfield Inn 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Best Western Butterfield Hotel Hays
Best Western Hays

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