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“Friendly staff, excellent breakfast”

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Best Western Butterfield Inn
Ranked #2 of 13 Hotels in Hays
Certificate of Excellence
Wichta, United States
1 review
“Friendly staff, excellent breakfast”
Reviewed June 18, 2014

Very nice hotel. Very clean and friendly staff. I was most impressed with their complementary breakfast - wonderful variety and super nice ladies staffing the breakfast bar. They were so helpful and accommodating. I would definitely stay there agin.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Rebecca B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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569 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • German first
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English first
Bakersfield, California, United States
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 16, 2014

We were very happy to have found this hotel. The staff was very friendly and accommodating. Location was easy to find. Close to restaurants and personal shopping. Quite and clean We would definitely stay here again.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Dena S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VT
Level Contributor
335 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
Reviewed June 15, 2014 via mobile

After Sleep Inn (we had reservation we could cancel and did) and Comfort Inn told us it was too early for check-in and we couldn't watch TV in their breakfast room until official check-in time, we stopped at BW Butterfield. Rate for room was close, but the difference in attitude and service was night and day. Lina didn't have a room ready but invited us to watch TV (US Open golf tournament) in the comfortable lobby. She was very busy but kept track of check-in and available rooms and had us in within 45 minutes. So nice.

Now the room. Big. Comfortable. Appealing. Great bed, decent bedding. Good wi-fi, fridge, microwave. Great night's sleep.

Didn't have their breakfast because it was way too busy. They opened a separate room for overflow but too many people fighting for food to be what we were looking for. Went to Golden Pheasant Pancake House - no available tables. Ended up getting a nice breakfast sub at Subway and got on our way.

Gas station in front has highest price around. Valery station next to Subway south of 70 was $.50 a gallon less.

Stayed June 2014, traveled as a couple
Helpful?
1 Thank VTLongTimeTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Springs, Colorado
Level Contributor
261 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed June 12, 2014

We were very comfortable. The hotel seems to be recently built and is arranged for guest convenience. The beds were comfortable, the rooms extra clean and the breakfast was good (but predictable) The hot tub was clean and well cared for. We were traveling with 2 seniors and they were sure to locate us close the the elevator, but far enough away to be quiet. We will stay here again in the future.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Road_Bear57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henderson, Nebraska
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 9, 2014

When we arrived we were greeted by Shelly at the front desk. She was super friendly and helpful. Also, we were allowed to check-in almost 3 hours early with no problem. Walking to our room we noticed how the hallway was wider then we were use too which was wonderful with bags and kids. When we walked into the room it was very inviting. I would have to say this is one of the nicest motels we have ever stayed at. The room was very spacious and super clean. It had a room safe, microwave fridge, desk writing area plus an additional sitting area. This was their standard room, The beds were extremely comfortable. It was nice to just relax and my younger daughters have plenty of room to setup their dolls and play. We took advantage of the pool. It was perfect temperature. I wasn't so sure about the salt water part of it when booking but now experiencing it I will be looking for a salt water pool when we travel. Also, the breakfast was fantastic and excellent variety. If we come thru Hays again we will be staying here without any hesitation. My only suggestion is I would have liked to see a vending machine. They have pop machines but with kids and when we travel we seem to go swimming then back to the room for showers and a movie. We usually spoil the kids and get everyone a treat from the vending machines.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Minary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 5, 2014

This is a great place to stay. it is located just off the interstate in an area with several hotels. We found it very comfortable, and a there was good breakfast. The staff at the front desk and in the breakfast area were both friendly and helpful. There were several places to eat nearby, also. We will stay here again.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Javabadgermom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 1, 2014

At check out we were very shocked to find out that the price was much higher than the quote we were given. the rooms were very nice and clean, although the bed was softer than I like. the free breakfast was pretty good, I would have liked a better choice of eggs. they only had hard boiled. over all a nice quiet place to stay.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank jeffreyg910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ida L, Front Office Manager at Best Western Butterfield Inn, responded to this review, June 11, 2014
We have reviewed your reservation and find that the price you were charged was the same as the price you made online. If you have any questions regarding your reservation, please call the hotel directly. We would be happy to assist you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Butterfield Inn

Property: Best Western Butterfield Inn
Address: 1010 East 41st Street, Hays, KS 67601-9495
Phone Number:
Location: United States > Kansas > Hays
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Hays
#3 Business Hotel in Hays
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Butterfield Inn 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Best Western Butterfield Hotel Hays
Best Western Hays

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