I cannot comment about the quality or the facilities of either of these motels because they overbooked. We traveled from the other side of Kansas having reserved and notified them that we would be checking in late. On the day of the reservation, we called about 30 minutes before our arrival to find out they had given our room to the people previously in the room the night before that extended their stay without even calling us. The owner offered to send us to their sister much lower quality motel at the same rate, 4 miles separate from our team, with no pool, and no compensation for our troubles or offer to help find or cover the difference at another hotel. We found out the next day that another family in our party received the same treatment. All in all they wanted us to stay in a lower budget room/motel for the same price separate from our party with no apology or offer to compensate us or find us another room in town. Sorry, but this is not good customer service.
- Official Description (provided by the hotel):
- Garden City Inn located in Garden City Kansas. We have 43 rooms including a 2 double and a single King Bed Handicapped room. Continental Breakfast free to guest. We offer free high speed 10mb/s connection. Included with the hotel is a heated swimming pool with a hot tub. lots of parking available front and back. ... more less
- Reservation Options:
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