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“Overbooking Problem”
Review of Garden City Inn

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Garden City Inn
Ranked #9 of 16 Hotels in Garden City
Reviewed August 1, 2012

I cannot comment about the quality or the facilities of either of these motels because they overbooked. We traveled from the other side of Kansas having reserved and notified them that we would be checking in late. On the day of the reservation, we called about 30 minutes before our arrival to find out they had given our room to the people previously in the room the night before that extended their stay without even calling us. The owner offered to send us to their sister much lower quality motel at the same rate, 4 miles separate from our team, with no pool, and no compensation for our troubles or offer to help find or cover the difference at another hotel. We found out the next day that another family in our party received the same treatment. All in all they wanted us to stay in a lower budget room/motel for the same price separate from our party with no apology or offer to compensate us or find us another room in town. Sorry, but this is not good customer service.

  • Stayed: July 2012, traveled with family
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1  Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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21 - 25 of 25 reviews

Reviewed July 13, 2012

This hotel is a great family run hotel, not a chain. You will find it to be very clean, big rooms, plenty of hot water, comfortable bed, and great staff. They have a nice indoor pool, plenty of room to park you vehicle. There are places to eat close, which can be walked too without issue. Garden City Inn should be on your short list to stay in Garden City.

  • Stayed: July 2012, traveled on business
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Thank Rus M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2012

Growing up in SW Kansas, I remembered seeing the Garden City Inn being built. Everytime I've driven by I thought to myself that it looked like a nice hotel. And I wasn't disappointed at my first stay here. It's as nice as any chain hotel and for a much less expensive rate. For me, the location is perfect as my parents live just west of Garden City. It's very quiet and we got a wonderful night's sleep. I plan on staying here everytime I go back to SW Kansas!

  • Stayed: May 2012, traveled with family
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3  Thank abutler14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2012

We tried the newer hotels and way too expensive. This hotel was very clean and well maintained. The room was spacious with micro and frig and recliner. Bed was comfortable. Good nights stay for a very reasonable price.

  • Stayed: April 2012, traveled as a couple
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3  Thank ladybowler601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2012

As a trucker who lives in Myrtle Beach, S.C. and knows very well how different places to stay can vary. You can't always judge a book by it's cover because some newer hotels are easily discovered to be not very clean or make you feel as though they are doing you a favor, letting you stay there! My stay at Garden City Inn was excellent in several aspects; friendly informative service, super clean throughout the entire complex and easy access with more than ample parking. Did I mention clean?! The bonus to this is their unbelievable affordable rates! I would have never believed that I got what I got at the rate that I was given if it had been handled over the phone. I would have figured it to be below average. It was EXCELLENT!

Room Tip: Backside room was very quiet
See more room tips
  • Stayed: January 2012, traveled on business
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4  Thank Dave D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Garden City Inn

Address: 1202 W Kansas Ave, Garden City, KS 67846-4801
Location: United States > Kansas > Garden City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 16 Hotels in Garden City
Price Range: $77 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Garden City Inn 2*
Number of rooms: 43
Official Description (provided by the hotel):
Garden City Inn located in Garden City Kansas. We have 43 rooms including a 2 double and a single King Bed Handicapped room. Continental Breakfast free to guest. We offer free high speed 10mb/s connection. Included with the hotel is a heated swimming pool with a hot tub. lots of parking available front and back. ... more   less 
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