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“A couple of hiccups, but very clean place”
4 of 5 bubbles Review of Sleep Inn & Suites

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Sleep Inn & Suites
Ranked #2 of 10 Hotels in Colby
Certificate of Excellence
Colorado
Level Contributor
104 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“A couple of hiccups, but very clean place”
Reviewed November 25, 2013

We live in Colorado and have some family in Colby, so we stay overnight usually 3x a year. We've stayed at another "choice hotel" in town, but it was starting to really show its age, so we checked out the "Sleep Inn," which was recently built. As others have said, it's immaculate, they upgraded us (for free) to a very nice suite. The only two 'hiccups,' were, 1) the regular thermostat wasn't working in our room, leaving only the window a/c heat unit and it just never really warmed the room up. (it was a howling wind and cold temps overnight) Hopefully, they'll have the regular t-stat fixed in that room (300) soon. The other issue - we had several things to put in the fridge before we went to bed. In the morning, we were surprised to find them all at 'room temperature,' because the fridge was turned off. I turned it on, but by the time we were checking out, several hours later, it was just starting to get cold. I know they're probably being environmentally conscientious, but a fridge that isn't cold, isn't a fridge, it's just a metal closet with door shelves in it. Seems that this might be a policy they want to revisit. Other than that, the breakfast is typical "choice hotel" fare, but was just fine and, again, the room was very clean and the bed very comfortable. Of course, if you're traveling with kids, the lack of a pool might be a determining factor.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SMT56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sleep Inn a, General Manager at Sleep Inn & Suites, responded to this review, December 10, 2013
Thank you for taking time to comment on you stay.

I have shared you comments with my staff and steps have been taken to rectify the problems you had with heat and the refrigerator.

Thank you for bringing these problems to my attention. These are things that help us to make each guests stay a good one.

Hope you had a GREAT Thanksgiving week-end and we look forward to seeing you on future visists to Northwest Kansas.

Sincerely,
Pam Robinson, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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251 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
New River, Arizona
Level Contributor
174 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed November 24, 2013

Stopped here for an overnight visit. The room was very comfortable, bed nice, and overall clean. I have lodged at two Sleep Inns this trip and have been very satisfied. The only two things wrong here were a sticky TV remote and that the put a family of four in the room above me and they could easily be heard walking during the evening at in the morning.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Loyd747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sleep Inn a, General Manager at Sleep Inn & Suites, responded to this review, December 10, 2013
We greatly appreciate your comments on your stay at our hotel.
I have shared your comments with my staff and they are happy to know that they are doing a great job.
Thank you for taking time out of your busy schedule to make your comments.
Hope you had an outstanding Thanksgiving holiday and we look forward to having you stay with us again in the future.
Sincerely,
Pam Robinson, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
salem
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 29, 2013

This was the second time we have stayed at this hotel on our way to Colorado. The room was perfect very clean and the bed was great. Hotel staff is very friendly. Easy to check in and out. Breakfast area was very clean with lots of tables. The selection of breakfast items was great had everything we wanted. Well stay there again when traveling through that area.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank smokeySalem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sleep Inn a, General Manager at Sleep Inn & Suites, responded to this review, December 10, 2013
Thank you so much for taking the time to comment on your stay at our hotel.
I have shared your comments with my staff and they are elated to know what you think of this property.
The whole staff strives to make each guests stay as comfortable as possible and we are happy to know you felt welcome.
Hope your trip back home was safe and uneventful and we look forward to seeing you again in the future.
Sincerely,
Pam Robinson, GM
Sleep Inn & Suites
Colby, KS. 67701
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 11, 2013

Up to date décor, very pretty green walls. The room was really clean! There was complimentary soda and water bottles in our room with a snack basket! Very unusual for a mid grade hotel to go out of the way for you, but this one does! The air worked great - even in the halls! a lot of times they let you suffer with the heat and your luggage through the halls. Not here. We visited a lot of hotels this past summer and this one was a FAVORITE of our families. Extra linens in the bathroom and didn't even have to ask.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jkcarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sleep Inn a, General Manager at Sleep Inn & Suites, responded to this review, October 18, 2013
Mr. Carter

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Pam Robinson
General Manager
Sleep Inn & Suites
785.460.0310
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandler, Arizona
Level Contributor
77 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed October 7, 2013 via mobile

This motel lives up to its ratings. The room was modern and very pleasant for a lower cost room. Staff was very friendly. Lobby, hallway, room were all very clean. You won't be disappointed. Rating is based on other similar priced motels, not compared to five star hotels.

Stayed October 2013, traveled as a couple
Helpful?
Thank DDLVKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sleep Inn a, General Manager at Sleep Inn & Suites, responded to this review, October 18, 2013
We very much appreciate that you chose to stay with us in Colby, Ks. Thank you, too, for your kind words. Our housekeeping staff works hard to keep our property clean and fresh.

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and have shared it with our team of housekeepers and other staff members.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Pam Robinson
General Manager
Sleep Inn & Suites
785.460.0310
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Centennial, Colorado
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 30, 2013

Spent last night at this property with every high expectations. It was pretty much as other reviewers had described it with one exception. It is not well insulated for noise. The person in the room next to ours had an incredibly loud snore which we heard all night long. If you're hoping to get a restful night of sleeping, you're taking your chances at the Sleep Inn. We will not stay here again.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nancy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sleep Inn a, General Manager at Sleep Inn & Suites, responded to this review, October 1, 2013
I really appreciate that you took the time to take the survey in TripAdvisor. Your comments help us to give our guests a good experience when staying with us.
I am sorry you did not enjoy your stay. I do hope the rest of your trip was uneventful and I would like to offer you a discount if you should be through this area in the future and should choose to stay with us again.
Again I apologize that we did not meet your expectations and would like to make it up to you in the future if at all possible.
Thank you for your time and have a GREAT day.
Pam Robinso, GM.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lawrence, KS
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 24, 2013

I expected more for the price of the room. The room seemed clean and basic. The breakfast was ok. We had dinner at Montana Mike's (right next door to the hotel) and it was very good. I would not stay here again.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jayhawk0124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sleep Inn a, General Manager at Sleep Inn & Suites, responded to this review, October 1, 2013
I am happy to hear the Montana Mike's was a pleasant experience. They do have great food.

I would like Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,
Pam Robinson, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn & Suites

Property: Sleep Inn & Suites
Address: 2075 Sewell Ave, Colby, KS 67701-4000
Phone Number:
Location: United States > Kansas > Colby
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #2 of 10 Hotels in Colby
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn & Suites 2*
Number of rooms: 68
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