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“Super * Chanute KS”
Review of Super 8 Chanute

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Super 8 Chanute
Ranked #4 of 6 Hotels in Chanute
Reviewed July 2, 2013

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
1  Thank Amy S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
CarolW11950, Front Office Manager at Super 8 Chanute, responded to this reviewResponded July 30, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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199 - 205 of 253 reviews

Reviewed July 1, 2013

I gave this a poor and not a terrible rating because I have stayed in worse hotels. My room was not clean and was full of bugs of all kinds. The front desk response about the bug situation was that they couldn't do anything else and they were vacuuming. Carpets were dirty. The attitude was take it or leave it. Believe me, next time I will leave it!

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Martha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarolW11950, Front Office Manager at Super 8 Chanute, responded to this reviewResponded July 30, 2013

Thank you for your review! I apologize that your most recent stay at our hotel was less than satisfactory. I would like to assure you that we have fixed all issues relating to bugs getting in to the hotel, We shut off the exterior lights on the building which fixed that problem almost immediately, fortunately for all of us. We hope you will give us the chance to serve you again.

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Reviewed June 30, 2013

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Stephen W
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
CarolW11950, Front Office Manager at Super 8 Chanute, responded to this reviewResponded July 23, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 29, 2013 via mobile

My recent stay at this property was just like all the other times I have stayed here, great. Sure the rooms are simple and outdated, but they are extremely clean and comfortable. You don't get hot in the face with tons of air fresheners when you walk into the room like you do a lot of small older hotels makes you wonder what they are trying to hide!). The staff is very nice and welcoming. Location is at the end of town and is quiet. Nicest hotel in town.

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Tlsenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarolW11950, Front Office Manager at Super 8 Chanute, responded to this reviewResponded July 23, 2013

Thank you so much for your review! I'm so glad you enjoyed your stay. We truly appreciate that you noticed how hard we work to make sure we are providing our customers with clean rooms and a friendly staff. Also, we are planning to begin updates on the building in the near future. We hope to see you again soon!

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Reviewed June 24, 2013

My son and I stayed two nights and we will probably not go back. The very first thing I noticed when we walked into the lobby was the smell of cigarettes. Although we requested and received a non-smoking room, the smoking section was only two doors down the hallway. If anyone has breathing trouble, it may be an issue.

On the first night my son had a bloody nose in his sleep. he was able to control it with only a few spots on the sheets. It was quite a surprise to come back into the room that evening to see the same sheets. I understand the desire to conserve water and energy, but please change the sheets if there is blood.

The decor is old, the carpet is ripped, the lobby and hallways smelled, other than that the place was just okay.

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank jeff r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarolW11950, Front Office Manager at Super 8 Chanute, responded to this reviewResponded June 25, 2013

Thank you for your review! We appreciate hearing your feedback. We change the bed linens in each guest's room every other day unless the linens are soiled in some way. I apologize that the housekeeper did not notice that your sheets needed to be changed. Please feel free to notifty the front desk clerk of any problems as we would have been happy to take care of that issue for you.

We are planning to begin improvements on the building in the near future including new carpet and wallpaper! We hope to see you again!

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Reviewed June 24, 2013

The motel was the best in the area. The motel staff was vey nice and helpful. I will stay here again when i am in the area.

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Michael V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarolW11950, Front Office Manager at Super 8 Chanute, responded to this reviewResponded June 25, 2013

Thank you so much for your review and for your kind comments! We appreciate your feedback. Our entire staff works hard to provide a positive experience to all guests. We hope to see you again!

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Reviewed June 23, 2013

When making reservations, if you have a bad back like I do, and the motel doesn't have an elevator, you request a ground level room. The reservation clerk says they will request but cannot guarantee, and this is acceptable. What is NOT ACCEPTABLE is to ge to the Motel and find that there was NEVER A REQUEST ON FILE. This means that the clerks in reservations aren't notifying the motel about the request. Adding to the problem, is when you call the Motel prior to arrival several days in advance, and they STILL don't have any record of the request. It is frustrating to experience this, and the motel clerks can only shrug their shoulders and seem like they cannot do anything about it. My solution is to choose a different motel chain.

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Ronald G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarolW11950, Front Office Manager at Super 8 Chanute, responded to this reviewResponded June 25, 2013

Thank you for your review! We appreciate your feedback. I apologize for any confusion that occurred at checkin. It appears as though you booked through the 1800 number and you are correct that they did not pass along any info to us regarding your ground floor request.

Even if we had gotten your request from the 1800 number, as they informed you - ground floor rooms can be requested but they are not guaranteed unless it is an accessible room. Please contact us directly in the future with any special requests you may have and we will do our absolute best to make sure they are accomodated.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Chanute

Address: 3502 S Santa Fe Ave, Chanute, KS 66720-3239
Phone Number:
Location: United States > Kansas > Chanute
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Chanute
Price Range: $71 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Chanute 2*
Number of rooms: 43
Reservation Options:
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Also Known As:
Super Eight Chanute
Chanute Super 8
Chanute Super Eight

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