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“Highly Recommend!”

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Holiday Inn Express Bonner Springs
Ranked #2 of 2 Hotels in Bonner Springs
Kansas City, Kansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Highly Recommend!”
Reviewed March 28, 2014

Front desk staff was very friendly but needed another person there. Phones were ringing and he just didn't have enough help. He did a great job and was very friendly. The lady in the breakfast did everything in her power to much sure we were totally satisfied. The hotel had great customer service. Rooms were nice, up to date and very clean.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deborah N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paige K, Front Office Manager at Holiday Inn Express Bonner Springs, responded to this review, March 29, 2014
Thank you so much for your wonderful survey. We try our best. And if you enjoyed the rooms now, come back when our renovation is done.
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81 reviews from our community

Traveler rating
    22
    23
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    10
    7
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
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English first
Tulsa, Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 27, 2014

I had an excellent experience here. Last time I was at a Holiday Inn I did not enjoy it so I didnt know if I wanted to stay here but I am glad I did Brooke and Brandon were incredible they were always so nice and sweet and breakfast was great Brooke did a great job keeping everything stocked and also handling the front desk.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bjgast78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paige K, Front Office Manager at Holiday Inn Express Bonner Springs, responded to this review, April 11, 2014
Thank you for that glowing response. We have fun with our job and try to do anything to make the customer happy. Hope to see you again.
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Omaha, Nebraska
1 review
Reviewed March 22, 2014

Friendly staff! The hotel was slightly older but very clean! The nice lady who always greeted us at breakfast did an excellent job keeping the area clean and stocked! It was located very close to the Legends outlet so it was easy to get to by interstate.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 403Amy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paige K, Front Office Manager at Holiday Inn Express Bonner Springs, responded to this review, March 23, 2014
Thank you for your compliments I will be sure to pass it along. And hopefully we will see you again.
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Mankato, Minnesota
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 12, 2014

Very polite and friendly staff, good service, and a really good breakfast. I was impressed with how comfortable the beds and pillow were. Really great night's sleep. Excellent find on our road trip! I would highly recommend this hotel if you are anywhere in the area!

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paige K, Front Office Manager at Holiday Inn Express Bonner Springs, responded to this review, March 20, 2014
Thank you for your compliments and we hope to see you back here soon and that everything will be the same joy has the last time.
-Brooke
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Yankton, South Dakota
1 review
Reviewed March 10, 2014

We recently stayed at the Holiday Inn Express in Bonner Springs KS on 4/8/14 and were very pleased. My husband, myself, my mom and brother were there for my Aunts birthday . The front desk staff were very polite , professional and sweet.
The breakfast was super great and the gal did an outstanding job of keeping the breakfast buffet stocked and clean !! There were a great amount of choices and were kept plentiful . She was also very friendly and courteous !!
The beds were very comfortable.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paige K, Front Office Manager at Holiday Inn Express Bonner Springs, responded to this review, March 20, 2014
Thank you for your feedback. Our customer service is a big pride to us and to have feedback that we are doing well gives us great pride. Hope to you see you back here soon.
-Brooke
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Alma, Wisconsin
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 7, 2014

We arrived between 7 and 8pm. Signage is poor. The iPad led us to the right place. The building shows some heavy use and could be fixed up. The room was clean and good. It has snowed sometime before we arrived, and the exit doors did not have the snow removed. If you had to exit in a hurry, a good push would be needed to get out.

The only negative which is true for ALL HIE is the marginal breakfast. So much more could be done other than stale pastries from Sam's Club. The pancakes are terrible. HEI needs to freshen up this breakfast. We typically do not eat breakfast since it is so poor. More fruit would be helpful.

If you drive through KC at night like we did, both Missouri and Kansas must be saving money by not or poorly lighting their freeways!

  • Stayed February 2014, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Fred R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paige K, Front Office Manager at Holiday Inn Express Bonner Springs, responded to this review, March 20, 2014
Thank you for your feedback. We are actually about to start renovating on the property so next time you come to visit everything will be newly updated.
-Brooke
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Branson, Missouri
1 review
Reviewed March 3, 2014

I stayed at the Holiday Inn Express in Bonner Springs Kansas on 02/25/2014 and I loved it. The staff was really nice. Especially, the front desk lady Brooke she was super sweet and helpful I will be staying there again just because of how great the customer service is.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jamesfloyd1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paige K, Front Office Manager at Holiday Inn Express Bonner Springs, responded to this review, March 20, 2014
Thank you for your wonderful feedback. We hope to see you back here soon and thank you for the complaiment.
-Brooke
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Bonner Springs

Property: Holiday Inn Express Bonner Springs
Address: 13031 Ridge Dr, Bonner Springs, KS 66012-1868
Phone Number:
Location: United States > Kansas > Bonner Springs
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Bonner Springs
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Bonner Springs 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
The award winning Holiday Inn Express Kansas City-Bonner Springs is located on the west side of Kansas City, at the intersection of I-70 and K7 Highway, just west of the Kansas Speedway, Cabela's, and Nebraska Furniture Mart. We are also the closest hotel to the Verizon Wireless Amphitheater, Kansas Renaissance Festival, and Basehor Field of Dreams. We are within walking or short driving distance to a great selection of fine dining and fast food restaurants. We offer 63 guest rooms with Sealy Posturepedic Plush mattresses, an indoor pool and hot tub, fitness center, free wireless high speed internet in all guest rooms and public areas, voice mail, 48 digital satellite TV channels including ESPN, ESPN2, Fox Sports Network, 7 HBO channels, complimentary Express Start Breakfast, and refrigerators in every room. We also offer eleven Executive King Rooms that are optimized for business and three Jacuzzi Rooms. ... more   less 
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Also Known As:
Holiday Inn Bonner Springs
Bonner Springs Holiday Inn

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