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“Great place”

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Hampton Inn Des Moines-West
Ranked #2 of 22 Hotels in West Des Moines
Certificate of Excellence
Lakeland, Florida
Level Contributor
304 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 285 helpful votes
“Great place”
Reviewed October 19, 2013 via mobile

We like Hampton inns. The rooms are always clean and comfortable, free wi fi, nice breakfast buffet, desk, fridge and spacious bathroom. This one has a pool and very nice hot tub. The only thing missing was the cookies we normally see on check in. Never did see cookies. Management should correct that.

Stayed October 2013, traveled as a couple
Helpful?
Thank Frenchguy48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review, October 24, 2013
Thank you so much for taking the time to share your comments regarding your recent stay with us. We always enjoy hearing feedback and comments from our guests.

I am happy to hear that you have enjoyed your experience with us. I do apologize for the lack of cookies during your stay. That is something we should be doing nightly between 5:00 and 7:00pm. I will follow up with our Front Office Manager to be sure we are providing this amenity for our guests. We hope to have you as our guest in the future when or if your travels bring you back to our area.

Thank you again for your comments and for helping other travelers choose a place to stay. Please do not hesitate to contact me at 515-223-4700 or by email at rhansen@ncghotels.com if I can ever be of any assistance.

Best Regards,

Ryan Hansen | General Manager
Hampton Inn - West Des Moines | 7060 Lake Drive | West Des Moines, IA 50266
P: 515.223.4700 | F: 515.221.1010
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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568 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Mission Viejo, United States
1 review
Reviewed October 18, 2013

Wall AC unit is noisy. Room smelt slightly musty on entry possibly coming from the wall unit AC system Rooms are clean, beds are great, staff is cheerfull and accommodating, B-fast is abundant and starts the day off well.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Peter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review, October 24, 2013
Thank you very much for taking the time to share your comments regarding your recent experience with us. We love to hear from our guests and always appreciate any feedback we receive.

I am pleased to hear that you enjoyed your stay with us. We do hope to have you as our guest again should your travels bring you back to our area in the future.

Thank you again for your comments and for helping other travelers choose a place to stay. Please do not hesitate to contact me at 515-223-4700 or by email at rhansen@ncghotels.com if I can ever be of any assistance.

Best Regards,

Ryan Hansen | General Manager
Hampton Inn - West Des Moines | 7060 Lake Drive | West Des Moines, IA 50266
P: 515.223.4700 | F: 515.221.1010
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 14, 2013

We stayed here on our way back east. Nothing negative to say about this hotel. It was clean and the room was quiet. One of the best breakfasts compared to similar hotels. Nice and helpful staff. Great place to stay for the night. Would have preferred a king bed.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank fjtaltapt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review, October 24, 2013
Thank you so much for taking the time to share your comments regarding your recent stay with us. We always enjoy hearing feedback and comments from our guests.

I am happy to hear that you enjoyed your experience with us. We hope to have you as our guest in the future when or if your travels bring you back through our area.

Thank you again for your comments and for helping other travelers choose a place to stay. Please do not hesitate to contact me at 515-223-4700 or by email at rhansen@ncghotels.com if I can ever be of any assistance.

Best Regards,

Ryan Hansen | General Manager
Hampton Inn - West Des Moines | 7060 Lake Drive | West Des Moines, IA 50266
P: 515.223.4700 | F: 515.221.1010
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
90 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed October 10, 2013

Stayed one night in September traveling through Des Moines. The staff was very good and with no reservations, they took care of us. The rooms were clean, but old. Also, the hotel was over run with families and kids. The common area in the hotel was full when we arrived and kids were running throughout the hotel. The staff was trying to control them for the other guests, but it was a losing battle. Finally quieted down at midnight, but until then, it was a freeforall. We checked out and got on the road early the next day, so we were able to get to the breakfast area before it was torn up by the masses.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daskoterzar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review, October 24, 2013
Thank you very much for taking the time to share your comments regarding your recent experience with us. We love to hear from our guests and always appreciate any feedback we receive.

I am sorry to hear the noise from the kids in the hotel may have caused you a less than pleasant stay. We do typically hire uniformed security to help control the noise on weekends when we have a large quantity of youth sports teams. It sounds as though our efforts in noise control did not work entirely during your stay, and for that I apologize.

Thank you again for your comments and for helping other travelers choose a place to stay. We do hope to see you as our guest in the future should your travels bring you back through our area.

Best Regards,

Ryan Hansen | General Manager
Hampton Inn - West Des Moines | 7060 Lake Drive | West Des Moines, IA 50266
P: 515.223.4700 | F: 515.221.1010
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Des Moines, Iowa
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 4, 2013

I had a car so it worked fine for me, but if you were on foot you'd have to hoof it a ways to get to something other than the hotel. Nice property in a good business park. Decent breakfast, comfortable room, and clean and well-kept.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Pilot1098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review, October 24, 2013
Thank you very much for taking the time to share your comments regarding your recent experience with us. We love to hear from our guests and always appreciate any feedback we receive.

I am pleased to hear that you have enjoyed your stay with us. We do hope to have you as our guest when your travels bring you back to our area in the future. If or when you do stay with us, we would love for you to take advantage of our shuttle which runs in a 5 mile radius of the hotel, Monday through Friday.

Thank you again for your comments and for helping other travelers choose a place to stay. Please do not hesitate to contact me at 515-223-4700 or by email at rhansen@ncghotels.com if I can ever be of any assistance.

Best Regards,

Ryan Hansen | General Manager
Hampton Inn - West Des Moines | 7060 Lake Drive | West Des Moines, IA 50266
P: 515.223.4700 | F: 515.221.1010
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver
Level Contributor
81 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed September 30, 2013

We stayed here on our last night of our road trip. I have to admit it was the best hotel during the trip. I picked the hotel because it was outside Des Moines off of I-80--quick exit back to Colorado. Downtown Des Moines was about 20 minutes. The hotel looked well kept, or new, I'm not sure which one. The room was clean and the staff was nice. We used the gym and there are disposable headphones there in case you forgot yours. There is free breakfast that was okay. I would stay here again.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cooknsew105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review, October 24, 2013
Thank you very much for taking the time to share your comments regarding your recent experience with us. We sincerely welcome and appreciate any feedback we receive from our guests.

I am pleased to hear you enjoyed your stay with us as well as the amenities and condition of our property.

Thank you again for your comments and for helping other travelers choose a place to stay. Please do not hesitate to contact me at 515-223-4700 or by email at rhansen@ncghotels.com if I can ever be of any assistance.

Best Regards,

Ryan Hansen | General Manager
Hampton Inn - West Des Moines | 7060 Lake Drive | West Des Moines, IA 50266
P: 515.223.4700 | F: 515.221.1010
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wahiawa
Level Contributor
10 reviews
Reviewed September 28, 2013

Clean, friendly, decent breakfast, nice pool and jaccuzzi with easy access to the freeway. The staff was efficient and helpful. No problems. They offered complimentary wine and beer in the afternoons which was a nice touch.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Accufeel7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review, October 24, 2013
Thank you very much for taking the time to share your comments regarding your recent experience with us. We love to hear from our guests and always appreciate any feedback we receive.

I am pleased to hear that you enjoyed your stay with us. We do hope to see you again if your travels bring us back to our area.

Thank you again for your comments and for helping other travelers choose a place to stay. Please do not hesitate to contact me at 515-223-4700 or by email at rhansen@ncghotels.com if I can ever be of any assistance.

Best Regards,

Ryan Hansen | General Manager
Hampton Inn - West Des Moines | 7060 Lake Drive | West Des Moines, IA 50266
P: 515.223.4700 | F: 515.221.1010
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Des Moines-West

Property: Hampton Inn Des Moines-West
Address: 7060 Lake Dr, West Des Moines, IA 50266-2524
Phone Number:
Location: United States > Iowa > West Des Moines
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in West Des Moines
#2 Best Value Hotel in West Des Moines
#3 Romantic Hotel in West Des Moines
#4 Family Hotel in West Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn Des Moines-West 3*
Number of rooms: 135
Official Description (provided by the hotel):
The Hampton Inn® hotel in Des Moines-West is conveniently located in West Des Moines, off of I-80 in West Lakes Office Park. Our Des Moines hotel is near Jordan Creek Town Center. ... more   less 
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Also Known As:
Hampton Inn Des Moines-West Hotel West Des Moines
Hampton Inn West Des Moines
West Des Moines Hampton Inn

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