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“Hampton West Des Moines Iowa”

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Hampton Inn Des Moines-West
Ranked #2 of 22 Hotels in West Des Moines
Certificate of Excellence
Wahiawa
Level Contributor
10 reviews
“Hampton West Des Moines Iowa”
Reviewed September 28, 2013

Clean, friendly, decent breakfast, nice pool and jaccuzzi with easy access to the freeway. The staff was efficient and helpful. No problems. They offered complimentary wine and beer in the afternoons which was a nice touch.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Accufeel7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review, October 24, 2013
Thank you very much for taking the time to share your comments regarding your recent experience with us. We love to hear from our guests and always appreciate any feedback we receive.

I am pleased to hear that you enjoyed your stay with us. We do hope to see you again if your travels bring us back to our area.

Thank you again for your comments and for helping other travelers choose a place to stay. Please do not hesitate to contact me at 515-223-4700 or by email at rhansen@ncghotels.com if I can ever be of any assistance.

Best Regards,

Ryan Hansen | General Manager
Hampton Inn - West Des Moines | 7060 Lake Drive | West Des Moines, IA 50266
P: 515.223.4700 | F: 515.221.1010
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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556 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Grand Rapids, Michigan, United States
Level Contributor
377 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed September 27, 2013

After travelling 10 1/2 hours from Douglas, Wyoming and both sick with colds we were looking for a place to lay our heads. As we pull in we see a bus with a College Hockey team, a big red flag goes up for both of us. We were ready to stay somewhere else. We had booked the reservation online and requested a first floor. When we arrived there were no first floor rooms available. We definitely did not want to stay on the floor with the Hockey team. Hannah, the front desk manager did a great job accomodating us with a third floor room, away from the elevator. We had a beautiful King bed room. Everything was clean and in order and a good nights sleep was had by all. In the morning we enjoyed an adequate breakfast. Definitely would recommend.

Stayed September 2013, traveled as a couple
Helpful?
Thank Shayne U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review, October 24, 2013
Thank you very much for taking the time to share your comments regarding your recent experience with us. We sincerely welcome and appreciate any feedback we receive from our guests.

I am pleased to hear you enjoyed your stay with us as well as the room and amenities.

Thank you again for your comments and for helping other travelers choose a place to stay. Please do not hesitate to contact me at 515-223-4700 or by email at rhansen@ncghotels.com if I can ever be of any assistance.

Best Regards,

Ryan Hansen | General Manager
Hampton Inn - West Des Moines | 7060 Lake Drive | West Des Moines, IA 50266
P: 515.223.4700 | F: 515.221.1010
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sioux Falls, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed September 17, 2013

Great hotel, great location, and great access to outdoor run/walk trails. The staff was excellent, the rooms were great, and the convenient access to the interstate is a plus for accessing downtown business. I would definitely stay at this hotel again and I would recommend it. Thanks for the hospitality!

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review, October 24, 2013
Thank you so much for taking the time to share your comments regarding your recent stay with us. We always enjoy hearing feedback and comments from our guests.

I am happy to hear that you have enjoyed your experience with us. We hope to have you as our guest in the future when or if your travels bring you back to our area.

Thank you again for your comments and for helping other travelers choose a place to stay. Please do not hesitate to contact me at 515-223-4700 or by email at rhansen@ncghotels.com if I can ever be of any assistance.

Best Regards,

Ryan Hansen | General Manager
Hampton Inn - West Des Moines | 7060 Lake Drive | West Des Moines, IA 50266
P: 515.223.4700 | F: 515.221.1010
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MADISON
Level Contributor
98 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 13, 2013

I was on a business trip and decided to stay here. I was here 5 days. I did not experience any concerns or problems which was great. From 5-9pm, they had free beer and wine for their guests with cookies and snacks. This was the added touch.

Room Tip: I stayed on the 4th floor
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CLARKE J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review, October 24, 2013
Thank you very much for taking the time to share your comments regarding your recent experience with us. We sincerely welcome and appreciate any feedback we receive from our guests.

I am pleased to hear you enjoyed your stay with us as well as the evening welcome reception.

Thank you again for your comments and for helping other travelers choose a place to stay. Please do not hesitate to contact me at 515-223-4700 or by email at rhansen@ncghotels.com if I can ever be of any assistance.

Best Regards,

Ryan Hansen | General Manager
Hampton Inn - West Des Moines | 7060 Lake Drive | West Des Moines, IA 50266
P: 515.223.4700 | F: 515.221.1010
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
Level Contributor
65 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed August 22, 2013

Everything feels old, the mattress was off the frame, the middle metal part was sticking out, I walked right into it, and hurt myself. Called front desk, who immediately sent someone to come up to move the mattress back in place. The room smelled like chemicals or air freshener. Would prefer to use real glass for drinking instead of disposable plastic cups.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank BayAreaRes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review, October 24, 2013
Thank you for choosing the Hampton Inn West Des Moines for your recent visit to our area. Thank you also for taking the time to share your thoughts about your experience. We always take the feedback we receive as invaluable and utilize it as learning opportunities to make our hotel and our teams stronger.

I apologize for the condition in which you found the mattress and frame. I have asked our housekeeping team to be more diligent in checking for issues such as this when they are in the rooms.

Thank you again for your comments and please do not hesitate to contact me if I can be of any assistance, now or in the future.

Best Regards,

Ryan Hansen | General Manager
Hampton Inn - West Des Moines | 7060 Lake Drive | West Des Moines, IA 50266
P: 515.223.4700 | F: 515.221.1010
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jenks, Oklahoma
Level Contributor
79 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed August 22, 2013 via mobile

On the road for a week and this was the best hotel experience we have had for a year. Staff was friendly and helpful, service and food were great, and the room was clean, well appointed, and very comfortable. Highly recommend if you are in the Des Moines area!

Stayed August 2013, traveled with family
Helpful?
Thank bltok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review, October 24, 2013
Thank you very much for taking the time to share your comments regarding your recent experience with us. We love to hear from our guests and always appreciate any feedback we receive.

I am pleased to hear that you enjoyed your stay with us. We look forward to having you as our guest should your travels bring you back to our area in the future.

Thank you again for your comments and for helping other travelers choose a place to stay. Please do not hesitate to contact me at 515-223-4700 or by email at rhansen@ncghotels.com if I can ever be of any assistance.

Best Regards,

Ryan Hansen | General Manager
Hampton Inn - West Des Moines | 7060 Lake Drive | West Des Moines, IA 50266
P: 515.223.4700 | F: 515.221.1010
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
omaha, United States
1 review
Reviewed August 21, 2013

Awesome Stay! Only place to stay in West Des Moines for quality and price! I plan my stays around Hampton Inns and Hiltons. I am a Hiton Hornors Member and I do take advantage of the hilton honors program points and discounts

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Ronald H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review, October 24, 2013
Thank you very much for taking the time to share your comments regarding your recent experience with us. We love to hear from our guests and always appreciate any feedback we receive.

I am pleased to hear that you enjoyed your stay with us. I wanted to thank you also for your loyalty to the brand! We look forward to seeing you again when your travels bring you back to our area.

Thank you again for your comments and for helping other travelers choose a place to stay. Please do not hesitate to contact me at 515-223-4700 or by email at rhansen@ncghotels.com if I can ever be of any assistance.

Best Regards,

Ryan Hansen | General Manager
Hampton Inn - West Des Moines | 7060 Lake Drive | West Des Moines, IA 50266
P: 515.223.4700 | F: 515.221.1010
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Des Moines-West

Property: Hampton Inn Des Moines-West
Address: 7060 Lake Dr, West Des Moines, IA 50266-2524
Phone Number:
Location: United States > Iowa > West Des Moines
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in West Des Moines
#3 Romantic Hotel in West Des Moines
#4 Family Hotel in West Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn Des Moines-West 3*
Number of rooms: 135
Official Description (provided by the hotel):
The Hampton Inn® hotel in Des Moines-West is conveniently located in West Des Moines, off of I-80 in West Lakes Office Park. Our Des Moines hotel is near Jordan Creek Town Center. ... more   less 
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Also Known As:
Hampton Inn Des Moines-West Hotel West Des Moines
Hampton Inn West Des Moines
West Des Moines Hampton Inn

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