Def no frills.must have spent the whole budget on the brick exterior.Because the interior got robbed.the inside has def seen better days.only plus is they upgraded tv's.ok for me but i wouldn't bring my girl here.More
- Free Wifi
- Free Parking
Def no frills.must have spent the whole budget on the brick exterior.Because the interior got robbed.the inside has def seen better days.only plus is they upgraded tv's.ok for me but i wouldn't bring my girl here.MoreShow less
Thank you for your recent review. I sincerely apologize that we were unable to meet your expectations; however, we are still in the process of bringing upgrades to the hotel. Starting with the exterior and then moving to the interior, we have bought brand new flat screen televisions and will be revamping the guest rooms next. To ensure we touch all areas our guests find important in terms of the renovation, we are taking note of your feedback.
Thank you very much for providing us with your feedback. If you would like to discuss this further, please do not hesitate to contact me at email@example.com. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
The rooms at this Extended Stay America are larger than most. A separate living room and kitchen area define it. It could use a light remodeling and then it would be a great value. It seems to have a pool (it's snowing here) area and a minimal workout room with two of the thee pieces of equipment working.
Thank you for taking the time to write a review of your stay. We appreciate you noticing how spacious our guest rooms are with seperate living spaces in some and in-room kitchens for all. I do apologize that not all of our fitness equipment was in working order and you did not get to experience our pool.
If you have any additional feedback, please reach out to me at firstname.lastname@example.org. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future. Come take a swim!
I would not recommend this hotel by any means to anyone going to stay in a hotel for an extended period of time. The employees are all unhappy about there work except for a couple and the manager does not care about the guest. When I checked in to this hotel my room I was assigned was never cleaned. I was then put into a second room in which was not cleaned very well. The next day I went down and spoke with the General Manager at this location Kristi and she seemed to not care or be surprised in anyway. I was moved to a third room and stayed in it for the duration of my stay. In this room I went to put the sheets on the pull out sleeper sofa and they smelled like cat pee. I also went to use the dishwasher and it had issues and told the GM and she said it will be fixed but forgot to right it down.. Next they missed my housekeeping days over and over . Then during my stay my door apprently did not close and my wallet was stolen out of my room. When I went and told the front desk agent she was to busy texting on her phone and I had to ask three times for her to call the cops because she though I was joking.. The only people that truthfully try to make your stay a decent stay and bend over backwards for the customers are the two weekend ladies. Becky and Sharon and also the only housekeeper that trys to meet all guest needs is Jessica....When I told them GM that I was checking out early she told the front desk not to check out me out that she wanted to make sure my room was fine.....
Thank you for your recent review of your stay. I am sorry to hear that our hotel did not meet your expectations. To make sure this doesn't happen again, I am meeting with the staff there to ensure concerns such as the ones you brought up to our attention are always addressed properly with the staff. Thank you again for providing us with your feedback. If you would like to discuss this further, please do not hesitate to contact me at email@example.com. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
This is the worst place I have ever stayed at. The management here does not care about the guest. The management lets the employees do whatever they want including take on there phone when you check in. I was trying to check in and the front desk lady was more concerned about facebook and told me to wait while she finished posting something. The rooms are not even cleaned very good. I would not say I would recommend this hotel to anyone...
Thank you for your recent review of your stay at our location. I sincerely apologize that we did not meet your expectations during your travels. To make sure this doesn't happen again, I am addressing these items you brought to my attention with our staff. I appreciate you bringing this to our attention. If you have any additional feedback, please reach out to me at firstname.lastname@example.org. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
We had a very nice one night stay at this facility while driving from Colorado to Ohio. We booked it using Priceline and received a great rate. The room was massive with a living room, office area, kitchen with full-sized fridge, stove, dishwasher, and two beds. This is not at the level of a Residence Inn where we typically stay, but the rate was also one quarter or less too. The difference is mainly the public areas, the furnishings, and the overall decor.
Would we stay again? At a similar rate, yes! But at their normal rates most certainly not.
Thank you for your review of our property in Des Moines. I'm glad that you enjoyed your stay here with us and that you enjoyed our room layout. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
I stayed here for five nights for business. It was my first time at this hotel chain. I was pleasantly surprised and very pleased with the hotel. The room was clean and very spacious! It had a separate sitting area with a fold out sleeper couch. The kitchen was great as well for breakfast and preparing my lunch for the day. I recommend this hotel for anyone traveling for business or personal. It has plenty of room for a family. It is convenient to the highway and easy to get to.
Thank you for your great review of our property. I'm glad that you were able to discover what Extended Stay America is all about. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.