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“Would not go back!!”
Review of Valley West Inn

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Valley West Inn
Ranked #21 of 22 Hotels in West Des Moines
judicas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Would not go back!!”
Reviewed January 2, 2010

When we arrived the front desk gal was wonderful and helpful. We started for the elevator and I thought... I hope things get better. The elevator was dirty. It opened to a hallway that was filthy. The carpet was nothing but stains. The room was a little cleaner but could have been better. We left our shoes on until bedtime. I felt like I was back in the Brady Bunch era. The furniture and decor were way outdated. There were a couple smashed spiders on the ceiling. The bathroom mirror and floor were dirty .The toilet ran and sink dripped. I was a little concerned if the bedding was clean.
I would not recommend this hotel.

  • Stayed November 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank judicas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ValleyWestInn, Manager at Valley West Inn, responded to this review, December 24, 2010
We truly are sorry to hear about your stay. We welcome the newly renovated Valley West Inn! Try us again! Thank you...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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123 reviews from our community

Traveler rating
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    31
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 4, 2009

we were booked at this MOTEL for a week for travel softball. The elevator was filthy with no fire dept permits. the hallways looked as if i were walking to the county morgue. i need to ask who cleans that dump. and what do they use dirty rags????/the hotel is so outdated. maybe they should update the picutures that represents this hotel. if you saw the true images no one in their right mind would stay there.i decide to stay somewhere else and they didnt want to refund me my money. the manager told me he had to charge me for the night and i told him that wasnt going to happen. he asked why i wanted to leave and i told him that my bedspread had a bad odor coming from it and he didnt believe me so i told him to come up stairs and smell it and he refused!!!!!! WONDER WHY??????the only way i would stay here is if i was paid a million dollars.....so fair well MOTEL FROM HELL!!!!!!!!!!!!!!!!!!

  • Stayed July 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank texas1025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ValleyWestInn, Manager at Valley West Inn, responded to this review, December 24, 2010
We're sorry to hear you'd rather sleep in an alley. Truly, only a brave person would be able to sleep in an alley. We are sorry to hear Valley West Inn didn't measure up to your expectations! We present the newly renovated Valley West Inn! Try us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CHICAGO
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 4, 2009

Our softball team was supposed to stay at this hotel for a tournament. Upon arriving at the hotel, we found the conditions to be horrible. The room that one member of our group was checked into was filthy, with buckled carpeting, old bedspreads, ancient beds, and it smelled bad. This room must not have been renovated in 30 years. The hallways of the hotel were dark and creepy, and the hotel just had an overall run down appearance. This hotel could not have paid me to stay there. We immediately moved our whole group to another hotel. The Valley West's website is deceiving. The rooms we saw looked nothing like the room pictured on the website. There are many hotel choices in the area. Do not stay at this one!! I wouldn't even give it 1 star. The only good thing about it was the location.

  • Stayed July 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
Helpful?
3 Thank TRVLRS4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Valley West Inn

Property: Valley West Inn
Address: 3535 Westown Pkwy, West Des Moines, IA 50266-1007
Phone Number:
Location: United States > Iowa > West Des Moines
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 22 Hotels in West Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Valley West Inn 3*
Number of rooms: 142
Official Description (provided by the hotel):
Great mallside location! Within walking distance to Target, and Hyvee (grocery store). Excellent location next to Interstate 235 in West Des Moines. Very close to downtown. Only a hop-skip-and-jump away from Des Moines entertainment venues! ... more   less 
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Also Known As:
Valley West Hotel West Des Moines

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