Valley West Inn was over all a good place to stay. I drove in from CT getting to Des Moines around 7 am and they allowed me to go right up to my room.. My only few complaints are one of their front desk workers, Tony was very rude about me checking in, watched me carry 4 bags in myself and just sat there, when I wasn't aware of where my room was he just pointed.. Their maid service only comes once a week.. Meaning if you want fresh towels you need to call, and even then it takes forever and you end up having to go get them.. Now since we stayed a week we had a room with a stove top and fridge... It would have been nice to know that you needed to bring your own pots and pans if you wanted to cook.. In the long run we ended up eating out every night because we couldn't cook but when I called the hotel staff reassured we would save money since we could cook there. When we would warm up food in the microwave that was fine, but when it came time to do dishes (again maid staff once a week) the hotel staff told me they didn't supple dish soap so I had to run up to target to get dish soap and a sponge! Our last complaint was with staying a week and maid service once a week no one took out our trash.. Okay no big deal we were willing to do that.. But the front desk told me they had no spot for trash????? When I asked tony for a trash bag he said he didn't have any and I had to be rude and say "you can't tell me a hotel doesn't have spare trash bags" that's when he gave me one.. Only still no place to put the garbage. We ended up stuffing it outside in the small trash cans by where you smoke!!! Over all it was a nice clean hotel.. The sports bar upstairs was great, and so was the location.. Across the street from the mall, and about 10 minutes from a bigger mall. 2 minute drive to the grocery store and other stores, and across the street from a nice little bar to play pool and listen to music. We will be back on our next visit, we just hope those minor things are still not issues!
- Official Description (provided by the hotel):
- Great mallside location! Within walking distance to Target, and Hyvee (grocery store). Excellent location next to Interstate 235 in West Des Moines. Very close to downtown. Only a hop-skip-and-jump away from Des Moines entertainment venues! ... more less
- Reservation Options:
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- Also Known As:
- Valley West Hotel West Des Moines