We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“It was OK”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Fairfield Inn & Suites Des Moines West
Ranked #13 of 22 Hotels in West Des Moines
Certificate of Excellence
Chicago, Illinois
Level 5 Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“It was OK”
Reviewed May 31, 2011

Stayed overnight. The staff was very friendly. The room was not that great. It was a bit worn. With a little attention to detail this would be a very nice hotel. The duvet had a hole in it, the doorknob to the closet was falling off and paint was pealing in various places. The bed was situated right in front of the A/C and about 12 inches from the a/c. We could not run the a/c while in the bed because it blew directly on us. Uncomfortable. The bathroom was very clean but the room felt dirty and worn. There was a burn mark in the carpet from an iron. Breakfast was fine. Would I return? No. For the price I can do better.

  • Stayed May 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Reeselmt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dheinlein, Manager at Fairfield Inn & Suites Des Moines West, responded to this review, June 7, 2011
Dear Reeselmt,

Thank you for taking the time to review our hotel and your observations. We are looking forward to a full renovation early next year, please come back to see us then!

Best regards,

Abid Talic, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

206 reviews from our community

Traveler rating
    73
    77
    39
    11
    6
See reviews for
83
49
12
34
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Hiawatha, Iowa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 2, 2011

I would say I was very happy with the hotel. My friend and another friend stay at a different hotel but I looked on line and found this one that was a bit cheaper. It was the weekend for State Wrestling so it was a little on the roudy side. I must say the gentleman at the desk was very good even thou you could see he is overloaded in his job. I would gladly stay there again.

Stayed February 2011, traveled with friends
Helpful?
1 Thank Nancy825
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dheinlein, Manager at Fairfield Inn & Suites Des Moines West, responded to this review, March 3, 2011
Dear Nancy,

Thanks for taking the time to review our hotel and for the recommendation! Glad you enjoyed your stay; hope you found some great deals on your shopping trip. We look forward to seeing you next time.

Take care,

Abid Talic, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 26, 2010

I stayed here for a wedding and got a great rate with the wedding block of rooms. The hotel was very clean, I found the staff pretty friendly and had a nice stay. I've been at some other Fairfield Inns recently and this one was significantly better! The breakfast area was a good size, it was clean, an ok variety of things to eat included in your stay. I also felt like I heard way less at this hotel than my last Fairfield Inn. The beds were OK...not super great or bad. My only issue was the giant flood lights outside our room that were hard to block out even with the curtains.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KimkoK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spencer, Iowa
Level 4 Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 1, 2010

We were disappointed with Marriot. The room was fine, average. It is an older hotel where the rooms had been remodeled. What was disgusting was the pool. There is black mold under the rim and algae by the steps. It made us wonder about the cleanliness of the rest of the building. Breakfast was scant and we didn't care for the noise of the freeway. When we left the staff didn't even ask why. We had booked 3 nights and left after one.

  • Stayed March 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NannerSwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dheinlein, Manager at Fairfield Inn & Suites Des Moines West, responded to this review, April 6, 2010
We appreciate you taking the time to review our hotel and truly regret that you had a negative experience, as it’s our goal to always provide our guests with 100% satisfaction. It’s valuable feedback like yours that enables us to address problems encountered during a stay with us. Please be assured that these issues have been addressed and corrective action has been taken. Once again, thank you for your review, please accept our sincerest apologies and thank you for choosing Marriott and our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Willow Spring, NC
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 12, 2010

The staff was incredibly friendly and helpful. The rooms were very, very clean....but the walls were paper thin! I could hear full conversations from the room next to mine. In the bathroom, I could hear my neighbor moving hangers in what I assumed was sharing the wall with their closet. I could hear every flush above me and beside me.

  • Stayed January 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Softball_Travel_Mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
Level 5 Contributor
76 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed October 10, 2009

We were only here for one night, so maybe my experience would have been better had we spent more time here, but I wasn't impressed. I didn't have a huge expectation, but I did feel that the facility lacked a warmth appeal. First off, we had to wait for about 15 minutes before we had somebody help us get checked in, and even when that happened, we didn't get greeted with a warm smile. Maybe it was late in the day, or maybe they were busy earlier in the day, but I didn't feel that we were deserving of such treatment, considering we didn't even give fuss about waiting for that long. However, once we got checked in, things were fine.

The room itself was okay. It was large, but the furnishings were too small and made the room feel empty, so it didn't feel as homey as other Marriott hotels that we've stayed at. The bed was comfortable and large (we had a king room and there was an additional sofa with ample room for more furniture) and the linens were crisp. We were both so tired that we just passed out, so that was great. The complimentary high speed internet connection was painfully slow, so that was frustrating, but we got by.

I noticed there was a fitness room and pool that a few people were using, but didn't personally use it. However, it looked like a good size to do some lap swimming and the fitness room had good equipment. There is a free breakfast but the selection was just okay, with cereal, toast, and there weren't even eggs so we opted not to have it.

The location is pretty good considering that about 2 miles south of the hotel, there is a big town center called Jordan Creek Town Center. There you have a movie theater, an array of shops, Cheesecake Factory, Champps Bar and Grill. Around the hotel there is a Quizno's, Burger King, McDonald's, and other Marriott hotels, so the area is safe. It's conveniently located off the 80, so it's pretty easy to get to.

All in all, the experience was just average. For the price that we paid ($70/night), it was good. Nothing extraordinary, but yet again, we were only there to stop over.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tycl516
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
2 reviews
Reviewed September 11, 2009

Loved the bed and room at this hotel. We had driven from Chicago and were exhausted. Bed was super comfy.

Breakfast is basic, unfortunately, with only pastries and cereals. Oh, they also have the crazy waffle maker that all hotels have these days. It's always a show watching the people who eat that stuff. Also, they have Jimmy Dean breakfast sandwiches which is so much better </sarcasm>

Wireless internet was almost impossible to get on to. We had a PC, Mac and two touches with us and none could get on. Called down to get different passwords and usernames multiple times and none worked. Ended up free loading on the public network at the computer store across the street.

Staff was sweet and nice and I loved my brief time here - even with the ranting above. :-)

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ghaliya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these West Des Moines hotels
0.3 mi away
SpringHill Suites Des Moines West
SpringHill Suites Des Moines Wes...
#15 of 22 in West Des Moines
171 reviews
0.2 mi away
West Des Moines Marriott
West Des Moines Marriott
#6 of 22 in West Des Moines
385 reviews
0.2 mi away
Hampton Inn Des Moines-West
Hampton Inn Des Moines-West
#2 of 22 in West Des Moines
577 reviews
Show Prices
Show Prices
Show Prices
1.7 mi away
Hilton Garden Inn West Des Moines
Hilton Garden Inn West Des Moine...
#1 of 22 in West Des Moines
585 reviews
0.3 mi away
Staybridge Suites West Des Moines
Staybridge Suites West Des Moine...
#16 of 22 in West Des Moines
151 reviews
0.3 mi away
Candlewood Suites - Des Moines
Candlewood Suites - Des Moines
#18 of 22 in West Des Moines
91 reviews
Show Prices
Show Prices
Show Prices

Been to Fairfield Inn & Suites Des Moines West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairfield Inn & Suites Des Moines West

Property: Fairfield Inn & Suites Des Moines West
Address: 7225 Vista Dr, West Des Moines, IA 50266-9315
Phone Number:
Location: United States > Iowa > West Des Moines
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in West Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Des Moines West 2.5*
Number of rooms: 102
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Expedia, Orbitz, Travelocity, Hotwire and getaroom.com so you can book your Fairfield Inn & Suites Des Moines West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn & Suites Des Moines West Hotel West Des Moines
Fairfield Inn And Suites Des Moines West
Fairfield Inn West Des Moines
Fairfield West Des Moines
West Des Moines Fairfield Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing