I recently spoke at an event is Des Moines that was held at the Sheraton West Des Moines. Initially, I was not able to get a room at this hotel as it was a very busy weekend in Des Moines with the Drake Relays and several sports tournaments as well.
I went the say before the speaking engagement to check on the set up up of the conference room. The Sales & Catering staff I dealt with were extremely amiable and helpful. Both Brian and Haleem catered to everything I asked for. They really went above and beyond to ensure our workshop was a success.
When I explained to Brian that even though I was speaking at this hotel, I had been unable to secure a room there, he promptly went to work. He found a great room at a fantastic price for me and my colleague!
On Saturday morning they had a breakfast buffet complete with an omelet station. My colleague and I wanted to just grab something to go from the buffet and take it with us. We spoke to the hostess and she told us the buffet was $11.95, to go ahead and make out plates and then we could pay. We had no problem with the 11.95 price, but when we went to pay, she opted to charges us $7.95 for the amount of food we had taken to go! I even had an omelet!
The room was clean and the AC worked great. It was a spacious suite with a king sized bed and a sitting area with a fold out sofa.
My SINGLE complaint is that this Sheraton charges $9.95 per day for internet access. I was not happy about that and considering this day and age, I strongly feel wireless internet should be free. They do have a bank of 3 computers in the lobby as well as a small business center that allows internet access.
Should I ever have the need to travel to Des Moines again, I will certainly stay at this hotel.
- Official Description (provided by the hotel):
- Located in the heart of West Des Moines, the Sheraton West Des Moines Hotel is ideally situated for business, weekend getaways, or an extended vacation. ... more less
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- Also Known As:
- Sheraton West Des Moines
- West Des Moines Sheraton