We stay at this hotel usually once a year. We really had no problems at all but it needs some superficial work. Pros: friendly staff, comfortable beds, spacious rooms (did the king bed with sofa pull-out), nice pool/sitting area (pool is a little small), pretty good buffet breakfast (worth it if you can get it free or discounted).
Cons: it was overrun with softball teams (and we were one of them so I get that but it was crazy) - elevators were incredibly slow - so slow we took the stairs (luckily we were on the 2nd floor or we couldn't have done that - we would literally wait that long and gave up), showers did not drain well - by the time I was done with my shower (pretty quick shower) water was above my ankles, and there mas what appeared to be mold (black stuff) around the bathtub drain.
Would I stay here again?? If the price was drastically lowered.
- Official Description (provided by the hotel):
- Located in the heart of West Des Moines, the Sheraton West Des Moines Hotel is ideally situated for business, weekend getaways, or an extended vacation. ... more less
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- Also Known As:
- Sheraton West Des Moines
- West Des Moines Sheraton