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“Exceeded All Expectations.”

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Drury Inn & Suites West Des Moines
Ranked #5 of 22 Hotels in West Des Moines
Certificate of Excellence
Scottsdale, Arizona
Level Contributor
430 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
“Exceeded All Expectations.”
Reviewed May 19, 2013 via mobile

This was my third different hotel experience in Des Moines. The other were very good. This one was even better. Why? Great location, nice breakfast (included), great complementary after work snacks and drinks, open access to soda machine, clean, quiet, spacious rooms, fair price. This place exceeded my expectations.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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372 reviews from our community

Traveler rating
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    86
    17
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    7
See reviews for
140
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Omaha, Nebraska
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 19, 2013

The Drury Inn has a lot to offer for families with younger children and pets. Two meals and a happy hour included. If like hot dogs, Mac and cheese, tossed salad, nachos and cheese, unlimited popcorn and soda..this is the place to be. Let the kids splurge and have a "free" drink (warning: line can get long). Typical breakfast fare also provided. Our suite was clean and spacious. Location convenient to restaurants and suburban shopping. But you pay for the "free" goods in the price and bustle (it appears to be stopping point for youth sports teams). So if your looking for relaxing evening where you dine out on your own, you can do better for the money.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank davlin869
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston, Missouri
Level Contributor
91 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed May 17, 2013

Located very close to the main highway and only about 15 minutes from the Des Moines airport. Many restaurants and attractions nearby, many within walking distance. The hotel is clean and the staff is very friendly. My room was clean I had no problems. The walls seem to be soundproofed well as the hotel was full and I never heard much noise from my neighbors or the floor above me. The breakfast was very good and the free soda in the afternoon was nice and saved me a few dollars from the vending machines. The 5:30 dinner was not great quality with chicken tenders and mac and cheese one night with hot dogs, baked potatoes (with nothing to put on them) and then many snack items such as nachos and chips. They also had salad. The second night they had pasta and meat balls which I did not eat but they looked and smelled awful but I can't say for sure. Overall the hotel was great but unless you just want a light snack I would suggest planning to go our for dinner. I will stay here again.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jnchart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vicksburg
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 8, 2013 via mobile

We were on our way back to Mississippi after having surgery at the Mayo Clinic in Rochester MN. It was wonderful as they offered enough food and variety at the kick - off that we could stay in that night and not have to find a place to eat. Really comfortable beds too. I called them while we were driving and they negotiated a rate with me which I was very happy with. Nice area too if you want to shop. I could not but noticed it was a very newly developed area. Would stay there again at the negotiated lower price.

Stayed April 2013, traveled as a couple
Helpful?
Thank bjcvicks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
Reviewed May 7, 2013 via mobile

Love this hotel. I stayed here my wedding night in the suite and the jacuzzi tub is to die for. Great space, great breakfast and dinner And nice staff. The only Iissue I had was that the room had ledt over beer in the fridge but hey, free beer? How could I be mad.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank samshadd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 4, 2013

Our stay was very nice. They give you free happy hour drink tickets, and the food that accomodates the happy hour was fabulous! My only suggestion is if you bring your own wine to enjoy in the room, bring your own wine opener (they have one at the front desk, but this requires you to bring the bottle to them.. who wants to trapse thru the hotel with a bottle of wine?) And, the hotel does not carry glass. (who likes drinking wine out of styrofoam?) The breakfast was huge, your typical hotel breakfast in food burners, but the variety was amazing and hot, and delicious! We will go back.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mimiand3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Meadow, New York
Level Contributor
210 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed April 26, 2013

The Drury was a surprise to us when we arrived for our first stay just in time to be fed an early dinner, consisting of minestrone soup, chicken fingers, hot dogs, mac n chese, carrot and celery sticks, chips, baked potatoes, sodas, and even up to 3 drinks per person of wine, beer, or mixed drinks. WOW. The manager was helpful and extremely gracious and friendly and the regional manager was also very attentive. This hotel has a great formula for success. The rooms are quite comfortable, if small, and are cleverly laid out with space for your luggage. There is a guest laundry room, good exercise room, and enough space so that breakfast and dinner were not too crowded to sit comfortably. The breakfast was plentiful and varied. All in all our very first Drury stay was excellent and we wound up booking another stay the following week at another Drury property. We also thought it was great that when a tour bus arrived, rather than having a zoo in the lobby, hotel employess boarded the bus and gave out room assignments and keys with no lines. This is good management. The ONLY suggestion I might offer is to have more healthy choices for the early dinner or happy hour.

Room Tip: Some locations are quieter than others so look at a map and ask for a room that is not where the tou...
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank larktrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Drury Inn & Suites West Des Moines

Property: Drury Inn & Suites West Des Moines
Address: 5505 Mills Civic Pkwy, West Des Moines, IA 50266-5307
Phone Number:
Location: United States > Iowa > West Des Moines
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in West Des Moines
#3 Business Hotel in West Des Moines
#5 Family Hotel in West Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Drury Inn & Suites West Des Moines 3*
Number of rooms: 180
Official Description (provided by the hotel):
Drury Inn & Suites West Des Moines is located off I-35 near West Glen Town Center, which has a variety of shops, restaurants, and entertainment. The hotel serves free hot breakfast as well as free hot food and cold beverages at our evening 5:30 Kickback® - and many more free extras! The hotel is 15 minutes from downtown Des Moines, the Iowa State Capitol. ... more   less 
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Also Known As:
Drury Inn & Suites West Des Moines Hotel West Des Moines
Drury Inn And Suites West Des Moines
West Des Moines Drury

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