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Traveler rating
129
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16
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All reviews jordan creek town center bedroom suite fire pit cheesecake factory des moines walking distance to the mall basketball court parking lot living area visiting family rooms are large continental breakfast hotel staff exercise room home away from home would stay here again large group
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Reviewed April 8, 2019 via mobile

My sisters and I had the pleasure of staying at this hotel in a recent visit. From the moment we arrived we were treated like family. From the front desk, to the elevator, to our morning breakfast they were personal and engaging. Our room exceeded our expectations in every way. Large rooms, coffee, beautiful views, and a TV in every room! We would definitely go back!

Date of stay: April 2019
Trip type: Traveled with family
Thank Harmon1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2019 via mobile

In town for one night visiting family, arrived to a beautiful property and room.

Hotel staff was incredibly friendly and we were greeted by everyone.

Breakfast was fantastic we will be back! We recommend this property!

Date of stay: April 2019
Trip type: Traveled with family
Thank Samato2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2019 via mobile

Stayed at the property while in Des Moines visiting family. Property was clean and everyone was incredibly friendly, we were greeted by everyone!

The breakast was great and the gal was very attentive and made us feel very welcomed!

We recommend this property and will be back.

Date of stay: April 2019
Trip type: Traveled with family
Thank Joanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2018 via mobile

This is my second visit here. The accommodations are very comfortable. The staff is EXCELLENT. Breakfast is very good, but better than the food is a staff member named Susie. She is a Gem! She is always cheerful and helpful and makes you feel right at home! Love it here.

Date of stay: November 2018
Trip type: Traveled on business
Thank Connector43781310020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this reviewResponded November 26, 2018

Thank you for taking the time to share your experience. We truly appreciate the great comment and we will share with our team. We look forward to your return visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2018

Love this hotel! It is freshing to go to a hotel where the staff are very friendly and attentive. The staff seem to really enjoy their job. You cannot go through a hallway or lobby area without the staff recognizing you as a guest and saying hello. Special recognition to the regular breakfast gal....can't remember her name, but she is amazing. Always Johnny on the spot with refilling items, super friendly, very efficient and seems to really care about her guests.Room was very clean and bed comfortable. The room was seeing a bit of wear but still nice.

Date of stay: October 2018
  • Trip type: Traveled with friends
    • Value
    • Rooms
    • Service
1  Thank MinnesotaRandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this reviewResponded November 26, 2018

We love that you love this hotel! Like you said, our team really does take pride in making sure each guest has a fantastic experience. Thank you for sharing!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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