We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Will NOT return. Poor customer service.”

Samurai Sushi and Hibachi
Ranked #30 of 271 Restaurants in West Des Moines
Price range: $9 - $33
Cuisines: Sushi
Restaurant details
Reviewed May 31, 2011

When we tried to pay with our LivingSocial deal we were yelled at by the owner who was sitting at the bar in jeans on his cell phone. He was rude, disrespectful and told us "He didn't need our business!" We had purchased a special LivingSocial deal but he didn't want to honor it. He told us that it would run him out of business and that he would never do it again.

    • Value
    • Atmosphere
    • Service
    • Food
3  Thank JHD9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (44)
Traveler rating
Traveler type
Time of year
Language

41 - 44 of 44 reviews

Reviewed March 22, 2011

I travel across the midwest and have tried several Sushi Resaurants. Samurai is on the top of my list when I am in IA. The Sushi is always fresh, the servers are always friendly and I also feel very welcomed when I come back. I have brought several co-workers, customers and the owner of my company to Samurai when they have been in West Des Moines. Everyone has the same opinion and really has enjoyed their experience and the food. If you have not had the chance to eat at Samurai you are missing very good Sushi.

    • Value
    • Atmosphere
    • Service
    • Food
Thank SSMALONE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2008

Living in the area I've driven past this new restaurant many times when going to Costco, last night I decided I''d stop and give it a try as I was hungry for sushi. What a pleasant surprise. I have eaten in most if not all the sushi restaurants in the area and find this one to rank the best. Besides being really fresh, the specialty rolls were creative with outstanding taste. The staff and owners were not only friendly, but really helpful in explaining each item (sometimes sushi needs some explanation). While I didn't try the hibachi side I can't imagine it won't be equal to what I experienced with their sushi. Not being all sushi will be nice when taking friends who prefer cooked asian dishes. All-in-all a really pleasant, surprising experience which I am looking forward to doing again soon.

Thank VerticalTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2015
Google Translation

Thank akaniee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Samurai Sushi and Hibachi also viewed

West Des Moines, IA
West Des Moines, IA
 

Been to Samurai Sushi and Hibachi? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing