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“Great first impression”

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AmericInn Hotel & Suites Webster City
Ranked #1 of 3 Hotels in Webster City
Certificate of Excellence
Spartanburg
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great first impression”
Reviewed November 12, 2013

I brought a sports team in for two nights - for 9 rooms. The staff at AmericInn at Webster City was very friendly and easy to work with. We need to have a late check out for three rooms. They were very well to work with us. This was my first stay in an AmericInn. I just wish you had more inns on the east coast. It was a GREAT first impression.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank Sherry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WebsterCityAmericInn, Owner at AmericInn Hotel & Suites Webster City, responded to this review, November 20, 2013
I am so glad that you enjoyed your first visit to an AmericInn. It's always a joy to have large groups stay with us, it really makes for an exciting atmosphere in the hotel. And I am thrilled to see that *our* team made *your* team feel at home. That sounds like a win to me!
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124 reviews from our community

Traveler rating
    82
    34
    5
    2
    1
See reviews for
61
18
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24
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Palm Desert
1 review
Reviewed October 23, 2013

This motel is very clean. The staff is friendly and knowledgable. The place is warm and cozy. Breakfast is supposed to start at 6, but I came out around 5:30 or so and the coffee was on! Thumbs up! We'll definitely be back.


  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank Margaret W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WebsterCityAmericInn, Owner at AmericInn Hotel & Suites Webster City, responded to this review, October 25, 2013
THUMBS UP!! Were thrilled to hear that you enjoyed your stay with us. We understand that starting your day so early can be a challenge and that a nice hot cup of coffee can make it seem a little more pleasant. Can't wait to see you again, we'll keep the coffee ready!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bettendorf, Iowa
Level Contributor
200 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed October 23, 2013

Booked this hotel at the last minute but staff was very helpful and everything was clean and comfortable. Nicely decorated lobby area. Lots of restaurants close by. Room was quiet and clean. Breakfast was great. Hot and cold selections as well as someone cooking made to order omelets!! Nice touch! Good location.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WebsterCityAmericInn, Owner at AmericInn Hotel & Suites Webster City, responded to this review, October 25, 2013
We are so pleased to hear that you found your room to be quiet and comfortable. The best way to start a day is with a good night's sleep. And we think its even better when you follow that up with a hot fresh breakfast.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 14, 2013

My husband has family in Webster City so we venture there several times a year. After trying most of the hotels the town has to offer, I have to say AmrericInn has got to be the best option. The rooms are fairly modernly furnished and clean. The free breakfast is very nice with biscuits & gravy & waffles among your options. We've seen the good, the bad & the ugly of hotels in this town & so far, this establishment is the winner for me.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HappyPenguin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WebsterCityAmericInn, Owner at AmericInn Hotel & Suites Webster City, responded to this review, October 17, 2013
I could not be happier to hear that our AmericInn is a winner! If you have any thoughts about how we can stay on top, we always appreciate ideas or suggestions from our guests. Please think of us again when you are back in town to visit the in-laws.
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Irving, TX
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 25, 2013

We were in town for a wedding, and were surprised how much we liked the property. Everyone at the hotel was very friendly. and our room was clean and comfortable. Breakfast in the morning was a nice, unexpected surprise. We just liked how everyone at the hotel was so accommodating.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Sue K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WebsterCityAmericInn, Owner at AmericInn Hotel & Suites Webster City, responded to this review, September 29, 2013
We are thrilled to hear that you enjoyed your stay with us. Our staff works hard to make sure each of our guests feels at home and I am so happy to see that our efforts are paying off. Please send our best wishes to the happy couple; and if you are ever staying Webster City again, we'll have a nice hot breakfast waiting for you in the morning.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
arnolds park
Level Contributor
72 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 4, 2013

I arrived at the hotel early evening and initially, my impression was good! The lobby area is neat and tidy and the hotel staff was very friendly and accommodating. Upon entrance to my room, I noticed small gnat like bugs in the bathtub. I turned on the shower, washed them away and moved along. They simply looked like non-jumping fleas, nothing like the photos I'd seen of bedbugs.
As I examined my bed, I noticed these bugs ALL over both beds. I immediately phoned my co-worker to inform her and she too had these bugs all over her room. Our 3rd coworker had some in her room as well.
The gal at the front desk acknowledged these had been a problem before and was very apologetic, and assisted us in locating a different room in a different hotel since theirs was full.
The following day, the exterminator phoned and confirmed they weren't bed bugs but rather some type of invader.
The hotel itself was clean, but bugs is a line I don't cross.
Hopefully they've sprayed for bugs again!

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank simonsays85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WebsterCityAmericInn, Owner at AmericInn Hotel & Suites Webster City, responded to this review, September 6, 2013
First, let me say that we are sincerely sorry about this situation. We strive to provide unparalleled guest service and impeccably clean lodging accommodations to ensure that all of our guests feel at home while they are staying with us; and I completely understand that an issue like this can make it impossible to properly enjoy your stay in our hotel. We have spoken to our pest control company and we have decided to increase the frequency of scheduled, preventative visits. We have also decided to have them regularly treat the outside of the building and the surrounding grounds. This should prevent this type of thing from happening in the future. Again, we are truly sorry that you had to deal with this unacceptable situation, and we are glad that you were able to find a suitable place to stay, even if it wasn't with us. We hope that if you are ever in the area again, you will give us another opportunity to provide you with the stay you deserve.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anoka, Minnesota
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 3, 2013

Looks new, great customer service at the front desk. However the front desk person recommended the Emporium Restaurant in downtown Webster City... a poor choice. The room was adequate for our needs and was clean and updated. Great place to stay in the middle of Iowa.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank butterhouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WebsterCityAmericInn, Owner at AmericInn Hotel & Suites Webster City, responded to this review, September 6, 2013
Thank you so much for taking the time to share your experience. We are so happy that you enjoyed your time with us. If you ever find yourself in the middle of Iowa again, you know where to find us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about AmericInn Hotel & Suites Webster City

Property: AmericInn Hotel & Suites Webster City
Address: 411 Closz Dr, Webster City, IA 50595-3201
Phone Number:
Location: United States > Iowa > Webster City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Webster City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — AmericInn Hotel & Suites Webster City 2.5*
Number of rooms: 52
Official Description (provided by the hotel):
Conveniently located off Hwy 20, Exit 140, with easy access to I-35, AmericInn Webster City is just 25 scenic miles from Fort Dodge. Experience a fine mix of luxury and value with a choice of room types to match your needs. The attractively appointed rooms, from double queens and single kings to whirlpool, fireplace and 2-room suites, all feature free high speed wireless Internet, new flat screen televisions, in-room coffeemakers, hairdryers, irons and ironing boards. Rooms with refrigerators, microwaves and ADA requirements are available. Whether you are relaxing in our living-room style lobby, taking a dip in our oversized pool, or utilizing our business center, you will find a friendly, courteous staff ready to provide for all your travel needs. Multi-functional rooms are available for small corporate meetings and family gatherings. Relish a quiet night's sleep and wake up to a Hot complimentary breakfast featuring Belgian waffles, fresh fruit, pastries, coffee, juice and more, served 6am-10am daily. And don't forget to join our AmericInn rewards program where guests can receive cash for every ten nights stayed at any AmericInn location. ... more   less 
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Also Known As:
AmericInn Hotel & Suites Webster City Iowa

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