This place was hideous, the rooms hotel does not match the pictures on the web site, the front desk staff was bluntly rude and the room..... the room was the WORST! Once the air condition was on it leaked buckets of water on the floor and smelled like mildew. My son had multiple asthma attacks from the filth and water leaks in the room. Front desk kindly told me there was nothing they could do and NO managers were available. The web site states this is a 2 1/2 star hotel... INCORRECT this is definitely just making a 1 star hotel. Last but not least my son dropped his toy I went to pick it up by bed and low and behold I find beer cans with holes in them!! SCUMMY hotel don't waste you time on money on this place. Last but not least all the manager did was thanked me for calling NO apologies or anything. That truly showed why the staff and place is that way!!
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- Also Known As:
- Ramada Inn Waterloo Hotel Waterloo
- Ramada Waterloo