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“The hotel staff was great! The restaurant was not prepared...”

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Ramada Waterloo Hotel and Convention Center
Ranked #15 of 16 Hotels in Waterloo
Reviewed March 17, 2013

The hotel staff was great! The restaurant was not prepared for the volume of our conference. The restaurant manager was very RUDE. We had a great waitress. Unfortunately it was her 3 day training period & she was not being trained. The rooms were great after we were moved to rooms with refrigerators. It was a growing & learning conference for everyone, I am looking forward to next August for our conference.
,

  • Stayed: March 2013, traveled with friends
    • Value
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Review collected in partnership with Ramada
1  Thank Rebecca B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGarringer, Manager at Ramada Waterloo Hotel and Convention Center, responded to this reviewResponded June 10, 2013

Thank you for staying with us at the Ramada. We are in the process of hiring more restaurant staff so that we are better suited to help our guests. As for the restaurant manager, if you could message me the details of this incident, I would greatly appreciate it. It is unacceptable for staff to act in that way.

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Reviews (706)
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601 - 607 of 706 reviews

Reviewed March 12, 2013

  • Stayed: March 2013, traveled with friends
    • Value
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    • Cleanliness
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Review collected in partnership with Ramada
1  Thank Carol W
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
AGarringer, Manager at Ramada Waterloo Hotel and Convention Center, responded to this reviewResponded June 11, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 11, 2013

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
1  Thank Giggles54
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
AGarringer, Manager at Ramada Waterloo Hotel and Convention Center, responded to this reviewResponded June 11, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 10, 2013

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
1  Thank Estelle N
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
AGarringer, Manager at Ramada Waterloo Hotel and Convention Center, responded to this reviewResponded June 11, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 7, 2013

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
2  Thank Lisa L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
AGarringer, Manager at Ramada Waterloo Hotel and Convention Center, responded to this reviewResponded June 12, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 6, 2013

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
2  Thank Robert I
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
AGarringer, Manager at Ramada Waterloo Hotel and Convention Center, responded to this reviewResponded June 12, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 6, 2013

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
2  Thank Adam S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
AGarringer, Manager at Ramada Waterloo Hotel and Convention Center, responded to this reviewResponded June 12, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ramada Waterloo Hotel and Convention Center

Address: 205 W 4th St, Waterloo, IA 50701-5403
Phone Number:
Location: United States > Iowa > Waterloo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 16 Hotels in Waterloo
Price Range: $65 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada Waterloo Hotel and Convention Center 2.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Ramada Inn Waterloo Hotel Waterloo
Ramada Waterloo

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