I am a frequent traveller for both business and pleasure and I had the pleasure of staying at this Hampton Inn for 2 and a half weeks as part of relocation for a new job. I have not a single complaint about this hotel. The complimentary breakfast and coffee were always plentiful and freely available, every staff member I interacted with was courteous and would even stop what they were doing to pay attention to me and give me eye contact (why is that so rare these days?) when I spoke, and the hotel was what you would expect from a fairly new building in the Hilton family of hotels. I should also add I am a light sleeper and sensitive to sound in general and not once did I hear anything above a peep from neighboring rooms.
I want to add a personal thanks and shout out for the service even after I'd checked out. Work moved me to a Hilton Garden Inn about 8 miles closer to the office and a UPS package for me arrived at the Hampton Inn 24 hours after I had checked out. The manager of the Hampton Inn personally delivered the package to the Hilton Garden Inn to be waiting for me when I arrived back from work that evening. She even included a piece of paperwork I had inadvertently left behind in my room which had financial information on it. Now THAT is service!
I cannot say enough about what a great hotel this is and how pleased I am with my entire long stay. I usually stay in Marriott family hotels when I travel but now I am seriously rethinking it.
Thank you Hampton Inn Waterloo!
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- Also Known As:
- Hampton Inn Waterloo Hotel Waterloo
- Waterloo Hampton Inn