On an extended trip, we stayed here on May 23. We were welcomed as Club Carlson members and treated like royalty. Willie did an outstanding job at check-in. We were upgraded to a suite. After a three week vacation, it was wonderful to have all the extra space to relax. Nathan (Regional Sales Manager) and Heather (General Manager) visited with us in the morning prior to our departure. Our stay could not of been any better. I would highly recommend this location to travelers in the area.
Upon our arrival home, we were greeted by a thank you note from Willie, Nathan and Heather. I believe this Country Inn location could teach other hotel chains how to provide outstanding customer service. Hats off to a great team and hotel. We will be back!!
- Official Description (provided by the hotel):
- Welcome to the Country Inn & Suites Waterloo, Iowa Hotel Offering charming decor and convenient amenities, the Country Inn & Suites in Waterloo is the perfect stop for your next vacation or business trip in Iowa. Our accommodations provide all the comforts of home and office, including complimentary Internet access, a delicious free breakfast, well-appointed rooms and an indoor pool. With top-notch amenities and guest-centered services, lodging in Waterloo is sure to be hassle free. 100% non-smoking facility ... more less
- Reservation Options:
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- Also Known As:
- Country Inn Waterloo
- Waterloo Country Inn