I gave this place a lot of business. I placed a takeout order and the regular sandwich comes on a hoagie bun. They slapped a philly cheesesteak on a hamburger bun without telling me over the phone. My husband picked the order up and when he got home I called them to see why they didn't inform me over the phone. I spoke to two people and they said it wasn't their fault they ran out of buns. That is unacceptable. After about five minutes he offered a $5 gift certificate and was reluctant to do that after arguing me up and down. He said that would "almost" cover one of the phillys next time. Totally unacceptable. I told him to keep it.I explained to him that he would lose a good customer if he didn't rectify the situation and he didn't care. I guess they don't care about their customers and losing business over their own sloppy mistake. We will not go back.
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