VERY helpful staff and good food. Clean rooms and a quiet location.
I think the management/owners need to invest more in room maintenance to help their employees. The popularity of the inn is deserved, but wear and tear is starting to impact on the accommodation and adding unnecessary workload for the staff involved in running repairs.
Another investment that would pay dividends is aircon/ceiling fans to control the temperature. In heat-waves, the small fans just can't cope.
- Official Description (provided by the hotel):
- 17th Century Pub / Restaurant with beams, hops and open fireplaces serving real ales and country wine. 27 beautiful en-suite rooms in the grounds provide a peaceful haven around the duck pond. Ideal for business or tourists. Close to Leeds Castle and only a 50 minute train journey to London. Lovely gardens and outside dining area. Also licensed for Civil Marriage Ceremonies.Fully equiped air conditioned business centre ideal for conferences, meetings and training seating up to 80 delegates ... more less
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- Also Known As:
- The Black Horse Hotel Maidstone
- Black Horse Maidstone